Full Time Branch Ambassador

Welcome to Capital One, where we believe banking should be simple, straightforward and personalized. We're seeking a dynamic and outgoing individual to join our team as a Full Time Branch Ambassador. As the face of Capital One in our branches, you will have the opportunity to showcase your exceptional customer service skills and build relationships with our valued clients. If you are passionate about providing excellent service, eager to learn and grow, and thrive in a fast-paced environment, we want you on our team!

1. Greet and welcome customers to the branch in a professional and friendly manner.
2. Provide personalized assistance to customers, answering any questions and addressing any concerns they may have.
3. Develop and maintain strong relationships with customers to enhance their banking experience.
4. Identify and understand customer needs, and recommend appropriate banking products and services.
5. Process customer transactions accurately and efficiently.
6. Proactively engage with customers to promote Capital One's products and services.
7. Keep up-to-date with current banking policies, procedures, and products to effectively assist customers.
8. Act as a liaison between customers and other departments within the bank to resolve any issues or inquiries.
9. Maintain a neat and organized branch appearance to create a welcoming environment for customers.
10. Meet and exceed individual and branch goals and targets for customer satisfaction, sales, and service.
11. Attend training and development programs to enhance knowledge and skills.
12. Collaborate with team members to ensure smooth operations and excellent customer service.
13. Handle customer complaints and provide effective solutions in a timely manner.
14. Adhere to all banking regulations and internal policies to maintain a high level of integrity and trust.
15. Continuously seek opportunities to improve customer service processes and procedures.

According to JobzMall, the average salary range for a Full Time Branch Ambassador in East Hampton North, NY 11937, USA is $32,000-$40,000 per year. However, this can vary depending on the specific company, level of experience, and other factors. It is best to research the specific company and job description for a more accurate salary range.

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.