Capital One

Full Time Branch Ambassador

Capital One

Denham Springs, LA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Capital One, we believe in empowering our customers to succeed financially and providing exceptional service at every touchpoint. As a Full Time Branch Ambassador, you will have the opportunity to be the face of our company and make a positive impact on our customers' lives. We are seeking a passionate and driven individual who is dedicated to delivering top-notch customer service and building strong relationships. If you are a team player with excellent communication skills and a strong understanding of financial products, we invite you to join our dynamic team and help us achieve our mission of changing banking for good.

  1. Serve as the primary point of contact for customers visiting the branch, ensuring all their needs are met and providing exceptional customer service at all times.
  2. Build and maintain strong relationships with customers by actively engaging with them, understanding their financial needs and offering appropriate solutions.
  3. Educate customers on Capital One's products and services, and assist them in making informed financial decisions.
  4. Actively promote and cross-sell various banking products and services to meet individual and branch sales goals.
  5. Process customer transactions accurately and efficiently, while adhering to all bank policies and procedures.
  6. Collaborate with team members and other departments to ensure a seamless customer experience and resolve any customer issues or concerns.
  7. Maintain a thorough understanding of all banking regulations and compliance procedures to ensure the security and confidentiality of customer information.
  8. Participate in ongoing training and development programs to enhance knowledge of products, services, and industry trends.
  9. Keep up-to-date with changes in the financial industry and proactively share knowledge with customers and colleagues.
  10. Represent Capital One in a professional manner at all times, embodying the company's values and commitment to excellence.
Where is this job?
This job is located at Denham Springs, LA, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills.

  • Bachelor's Degree In Business, Finance, Or A Related Field.

  • Proven Track Record Of Meeting And Exceeding Sales Goals.

  • Minimum Of 2 Years Experience In Customer Service Or Sales.

  • Knowledge Of Financial Products And Services, Including Banking, Credit Cards, And Loans.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Relationship Management

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Full Time Branch Ambassador in Denham Springs, LA, USA is $33,000 - $40,000 per year. This range may vary depending on the specific job duties, experience level, and company. Some companies may also offer additional benefits and bonuses. It is important to research the specific company and job responsibilities to get a more accurate salary range.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 13th, 2025
Apply BeforeJuly 13th, 2025
This job posting is from a verified source. 

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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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