Capital One

Full Time Branch Ambassador

Capital One

Metairie Terrace, Metairie, LA 70001, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you! Capital One is seeking a highly motivated and customer-focused individual to join our team as a Full Time Branch Ambassador. As a Branch Ambassador, you will be the face of Capital One, providing a positive and welcoming experience for our customers. We are looking for candidates who are excellent communicators, have a strong attention to detail, and are committed to delivering top-notch service. If this sounds like you, we encourage you to apply and join our growing team at Capital One!

  1. Greet and welcome customers in a friendly and professional manner.
  2. Provide exceptional customer service by addressing inquiries, concerns, and complaints promptly and effectively.
  3. Act as a brand ambassador for Capital One, promoting our products and services to customers.
  4. Conduct financial transactions accurately and efficiently.
  5. Educate customers on the features and benefits of our products and services.
  6. Maintain a clean and organized branch environment.
  7. Stay up-to-date on all company policies, procedures, and products.
  8. Collaborate with team members to ensure a smooth and efficient customer experience.
  9. Continuously seek opportunities to improve customer satisfaction and retention.
  10. Adhere to all security and compliance protocols to protect customer information.
  11. Follow up with customers to ensure their needs are met and provide assistance as needed.
  12. Meet and exceed individual and team sales goals.
  13. Keep track of customer interactions and maintain accurate records.
  14. Participate in training and development programs to enhance product knowledge and customer service skills.
  15. Represent Capital One in a professional manner at all times.
Where is this job?
This job is located at Metairie Terrace, Metairie, LA 70001, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills.

  • Bachelor's Degree In Business Administration, Marketing, Or Related Field.

  • Minimum Of 2 Years Of Experience In Customer Service, Sales, Or Related Field.

  • Strong Understanding Of Financial Products And Services.

  • Ability To Work Independently And As Part Of A Team, With A Focus On Meeting And Exceeding Sales Goals.

Required Skills
  • Networking

  • Communication

  • Sales

  • Time Management

  • Marketing

  • Multitasking

  • Attention to detail

  • customer service

  • Relationship Building

  • Teamwork

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Full Time Branch Ambassador in Metairie Terrace, Metairie, LA 70001, USA is $30,000-$40,000 per year. Salaries may vary depending on the specific employer, experience level, and location.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 19th, 2025
Apply BeforeJuly 20th, 2025
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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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