Full Time Branch Ambassador - DC Cluster

Are you a dynamic and outgoing individual with a passion for customer service and community engagement? Do you thrive in a fast-paced, collaborative environment? If so, we have the perfect opportunity for you! Capital One is seeking a Full Time Branch Ambassador for our DC Cluster to serve as the face of our company and enhance our customers' banking experience. As a Branch Ambassador, you will have the opportunity to represent our brand, build meaningful relationships with our customers, and contribute to the growth and success of our branch. We are looking for candidates who possess excellent communication skills, a positive attitude, and a strong commitment to providing exceptional customer service. Join our team and make a difference in the lives of our customers!

1. Serve as the primary point of contact for customers, both in-person and over the phone, providing exceptional customer service at all times.
2. Act as the face of the company, representing the brand and promoting our products and services to customers.
3. Build and maintain strong relationships with customers by actively engaging in conversation and understanding their needs.
4. Collaborate with branch team members to ensure a seamless customer experience and achieve branch goals.
5. Proactively identify and resolve customer concerns or issues, escalating when necessary.
6. Stay up-to-date on all company products, services, and policies to effectively communicate information to customers.
7. Participate in community events and activities to increase brand awareness and support local initiatives.
8. Serve as a brand ambassador by embodying the company's values and promoting a positive image.
9. Contribute to the growth and success of the branch by identifying opportunities for improvement and providing feedback to management.
10. Maintain a positive and welcoming atmosphere in the branch, ensuring all customers feel valued and respected.
11. Follow all company procedures and guidelines to ensure compliance with regulations and protect customer information.
12. Continuously seek to improve knowledge and skills through training and development opportunities.
13. Collaborate with other branch ambassadors in the DC Cluster to share best practices and support each other.
14. Complete administrative tasks, such as opening and closing procedures, accurately and efficiently.
15. Serve as a positive role model for team members and adhere to company policies and procedures at all times.

According to JobzMall, the average salary range for a Full Time Branch Ambassador - DC Cluster in Dupont Circle, Washington, DC, USA is $45,000-$55,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or organization hiring for the role. It is best to research the specific job listing and company to get a more accurate salary estimate.

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.