Capital One

Flex Relationship Manager

Capital One

Roswell, GA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a dynamic and proactive individual who thrives in a fast-paced environment? Do you have a passion for building strong relationships and providing exceptional customer service? If so, we have an exciting opportunity for you as a Flex Relationship Manager at Capital One.In this role, you will be responsible for managing and growing relationships with our clients, ensuring their financial needs are met and exceeded. We are looking for someone who is driven, adaptable, and has a strong understanding of financial services. As a key member of our team, you will have the opportunity to make a significant impact on our clients' lives.If you have a strong work ethic and a desire to be part of a dynamic and innovative company, we want to hear from you! Read on for more details about the qualifications and skills we are looking for in our ideal candidate.

  1. Establish and maintain strong relationships with clients, understanding their financial needs and providing exceptional customer service.
  2. Proactively identify and pursue opportunities to grow and expand client relationships.
  3. Conduct regular reviews of client accounts and provide recommendations for financial products and services to meet their needs.
  4. Collaborate with internal teams to ensure timely and accurate processing of client requests and transactions.
  5. Continuously stay updated on industry and market trends to effectively advise clients on financial decisions.
  6. Effectively communicate complex financial information to clients in a clear and understandable manner.
  7. Meet and exceed sales goals through effective relationship management and cross-selling.
  8. Proactively identify and resolve any client issues or concerns in a timely and professional manner.
  9. Maintain accurate and up-to-date client records and documentation.
  10. Collaborate with team members to develop and implement strategies for client retention and growth.
  11. Comply with all regulatory and company policies and procedures.
  12. Continuously seek opportunities for personal and professional development to enhance job performance.
  13. Represent the company in a positive and professional manner at all times.
Where is this job?
This job is located at Roswell, GA, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.

  • Minimum Of 3 Years Of Experience In Relationship Management, Preferably In The Financial Services Industry.

  • Strong Understanding Of Financial Products And Services, Including Credit Cards, Loans, And Investment Products.

  • Experience With Salesforce Or Other Customer Relationship Management (Crm) Software Is Preferred.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Negotiation

  • Leadership

  • customer service

  • Analytical Thinking

  • Teamwork

  • Creative Thinking

  • Problem-Solving

  • Adaptability

  • Relationship-Building

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Flex Relationship Manager in Roswell, GA, USA is $55,000-$80,000 per year. This may vary depending on the specific company, experience level, and other factors.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 20th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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