Director of Product - Personalization

Capital One is seeking an experienced, passionate, and data-driven Director of Product - Personalization to lead our product personalization team. This is an outstanding opportunity to join a fast-paced and innovative team, and to develop the technology that will enable our customers to have the most personalized and seamless banking experience. The ideal candidate for this position has a deep understanding and experience in building and leading successful product teams in a fast-paced environment. They should have a proven track record of delivering outstanding customer experiences, and a deep knowledge of customer segmentation, data analysis, and product personalization.The ideal candidate should possess:- A Bachelor's or Master's degree in Computer Science, Business Administration, or a related field- At least 8-10 years of experience in product management, product design, and product personalization- Proven experience leading product teams in a fast-paced environment- Knowledge of customer segmentation, data analysis, and product personalization- Strong communication and collaboration skills- Self-starter mentality with the ability to work independently and as part of a teamIf you possess the necessary qualifications and have a passion for developing cutting-edge technology and delivering outstanding customer experiences, we want to hear from you!

Responsibilities:

1. Lead the product personalization team to ensure customer satisfaction.
2. Manage all product design and product personalization initiatives.
3. Develop customer segmentation strategies and analyze data to drive product personalization.
4. Establish relationships with internal and external stakeholders to ensure successful product development.
5. Manage the product roadmap and keep track of progress throughout the product lifecycle.
6. Monitor performance metrics and adjust product personalization to meet customer needs.
7. Collaborate with other teams to ensure product integration and successful customer experiences.
8. Research and identify trends in product personalization and customer preferences.
9. Develop and implement product personalization strategies to optimize customer experience.
10. Identify opportunities to improve product personalization and customer engagement.

According to JobzMall, the average salary range for a Director of Product - Personalization in New York, NY, USA is approximately $118,000 to $160,000 per year. This range is based on salary data collected from job postings on various job boards.

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.