Dealer Success Manager

Hello there! We are thrilled to introduce an exciting opportunity to join our team as a Dealer Success Manager at Capital One. As a leading financial institution, we are dedicated to providing innovative solutions to our customers and we are looking for a passionate individual to join us in this mission. In this role, you will be responsible for building and maintaining relationships with our dealer partners, ensuring their success and driving business growth. We are seeking a highly motivated and driven individual who has a strong understanding of the automotive industry and a proven track record of fostering successful partnerships. If you are someone who is customer-focused, results-driven, and thrives in a fast-paced environment, then we want to hear from you!

1. Develop and maintain strong relationships with dealer partners to ensure their success and satisfaction with Capital One.
2. Act as the main point of contact for dealer partners, providing support, guidance, and assistance as needed.
3. Collaborate with internal teams to develop and implement strategies that drive business growth for both Capital One and its dealer partners.
4. Monitor and analyze dealer performance data to identify areas for improvement and make recommendations to enhance profitability and customer satisfaction.
5. Conduct regular meetings and training sessions with dealer partners to educate them on Capital One's products and services and how to effectively utilize them.
6. Serve as a subject matter expert on the automotive industry, staying up-to-date on industry trends, market changes, and competitor activities.
7. Identify and pursue potential new dealer partnerships to expand Capital One's reach and market share.
8. Ensure compliance with all company policies, procedures, and regulatory requirements.
9. Prepare and present reports on dealer performance and market trends to senior management.
10. Represent Capital One at industry events and conferences to promote the company and its services.
11. Continuously evaluate and improve processes and procedures to enhance the dealer partner experience and drive efficiencies.
12. Adhere to company values and promote a positive and inclusive work environment.

According to JobzMall, the average salary range for a Dealer Success Manager in Philadelphia, PA, USA is $50,000 to $75,000 per year. This may vary depending on factors such as years of experience, level of education, and the specific company or industry the manager works in. Some employers may also offer bonuses or commission in addition to base salary.

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.