Dealer Success Manager

Welcome to Capital One! We are looking for a highly motivated and dynamic individual to join our team as a Dealer Success Manager. In this role, you will be responsible for building and maintaining strong relationships with our auto dealers, ensuring their success and satisfaction with Capital One's products and services. We are seeking a candidate with a passion for customer service, a strong business acumen, and a proven track record of achieving results. If you are a self-starter who thrives in a fast-paced environment and has a passion for driving success, we want to hear from you!

1. Develop and maintain strong relationships with auto dealers to understand their needs and ensure their success with Capital One's products and services.
2. Serve as the primary point of contact for dealers, addressing any questions, concerns, or issues in a timely and professional manner.
3. Collaborate with cross-functional teams to provide comprehensive solutions and support to dealers.
4. Proactively identify opportunities to improve dealer satisfaction and retention.
5. Utilize strong business acumen to analyze dealer performance and provide strategic recommendations for improvement.
6. Conduct regular reviews and evaluations of dealer accounts to ensure compliance with company policies and procedures.
7. Develop and implement dealer training programs to educate them on Capital One's products and services.
8. Monitor market trends and competitor activities to stay informed and make recommendations for improvement.
9. Achieve and exceed assigned sales targets and objectives.
10. Participate in industry events and conferences to strengthen relationships and promote Capital One's offerings.
11. Represent Capital One in a professional and positive manner at all times.
12. Maintain accurate records and reports of all interactions with dealers.
13. Continuously seek opportunities to enhance the dealer experience and drive success.
14. Act as a brand ambassador for Capital One, promoting our values and mission.
15. Stay updated on industry regulations and compliance requirements to ensure adherence by dealers.

According to JobzMall, the average salary range for a Dealer Success Manager in New Orleans, LA, USA is between $45,000 and $65,000 per year. This may vary depending on the specific company, experience level, and other factors.

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.