Dealer Success Manager

Are you a highly motivated and driven individual with a passion for customer success and relationship building? Do you thrive in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you! Capital One is seeking a dedicated Dealer Success Manager to join our team and play a vital role in driving the success of our dealer partners. As a Dealer Success Manager, you will be responsible for building and maintaining strong relationships with our dealer partners, understanding their needs and providing them with the tools and resources to achieve their goals. We are looking for someone with strong communication skills, a strategic mindset, and a proven track record of delivering results. If this sounds like you, read on to learn more about the qualifications and responsibilities for this role.

1. Develop and maintain strong relationships with dealer partners to understand their needs and goals.
2. Collaborate with dealers to identify opportunities for growth and provide solutions to improve their business.
3. Act as a primary point of contact for dealer partners, addressing any concerns or issues in a timely and professional manner.
4. Utilize data and analytics to track dealer performance and provide insights for improvement.
5. Develop and execute strategic plans to drive dealer success and achieve company objectives.
6. Provide training and support to dealers on company products, services, and tools.
7. Monitor market trends and competitor activities to identify potential opportunities and threats.
8. Communicate regularly with internal teams to ensure alignment and coordination in supporting dealer partners.
9. Collaborate with cross-functional teams to develop and implement initiatives that enhance the dealer experience.
10. Represent the company at industry events and conferences to promote our brand and build relationships with potential dealer partners.
11. Continuously evaluate and improve processes and procedures to enhance the dealer partner experience.
12. Meet or exceed performance metrics and goals set by the company.
13. Stay up-to-date on industry trends and best practices to bring innovative ideas to the team.
14. Perform other duties and responsibilities as assigned by the company.

According to JobzMall, the average salary range for a Dealer Success Manager in Atlanta, GA, USA is $50,000-$80,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the individual is working in.

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.