Dealer Success Manager

Are you a driven and enthusiastic individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? Then we have the perfect opportunity for you! Capital One is seeking a Dealer Success Manager to join our team and play a crucial role in ensuring the success of our dealer partners. As a Dealer Success Manager, you will have the opportunity to use your strong communication skills and strategic thinking to build and maintain relationships with our valued dealers. If you are a self-motivated and results-driven professional with a proven track record in account management, we invite you to apply for this exciting position. Join us and be a part of a forward-thinking company that values innovation, collaboration, and growth.

1. Build and maintain strong relationships with dealer partners to ensure their success and satisfaction with Capital One's services.
2. Communicate effectively with dealers through various channels, including phone, email, and in-person meetings.
3. Develop and implement strategic plans to drive dealer engagement and growth.
4. Collaborate with cross-functional teams to identify and address any issues or concerns raised by dealers.
5. Monitor and analyze dealer performance data to identify areas for improvement and make recommendations.
6. Provide exceptional customer service and support to dealers, addressing any inquiries or concerns in a timely and professional manner.
7. Proactively identify opportunities to upsell and cross-sell products and services to dealers.
8. Stay up-to-date on industry trends and developments, and use this knowledge to provide valuable insights and recommendations to dealers.
9. Collaborate with internal teams to develop and implement training programs and resources for dealers.
10. Travel to meet with dealers in person, as needed.
11. Meet and exceed performance metrics and goals set by the company.
12. Continuously strive for personal and professional growth and development, and contribute to a positive and collaborative team culture.

According to JobzMall, the average salary range for a Dealer Success Manager in New York, NY, USA is between $60,000-$90,000 per year. This may vary depending on factors such as experience, education, and the specific company the individual is working for.

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.