Capital One

Content Designer (Consumer Card & Bank)

Capital One

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Capital One, we believe in the power of great design to elevate the consumer experience. As a Content Designer for our Consumer Card & Bank team, you will have the unique opportunity to shape the way our customers interact with our products and services through impactful and user-centric content. We are looking for a creative and detail-oriented individual who is passionate about crafting engaging and effective messaging that resonates with our diverse customer base. Join us in reimagining the future of banking through design.

  1. Develop and implement content strategies that align with the overall design vision and goals of the Consumer Card & Bank team.
  2. Collaborate with cross-functional teams, including designers, product managers, and business stakeholders, to create user-centric and impactful content for various products and services.
  3. Conduct research and gather insights to inform content decisions and ensure messaging resonates with our diverse customer base.
  4. Create and maintain a consistent and cohesive tone and voice across all customer-facing content.
  5. Write, edit, and proofread content for various channels, including digital interfaces, marketing materials, and customer communications.
  6. Stay up-to-date with industry best practices and trends in content design and incorporate them into our strategies and processes.
  7. Conduct user testing and gather feedback to continuously improve and refine content.
  8. Collaborate with legal and compliance teams to ensure all content meets regulatory requirements.
  9. Manage multiple projects and deadlines while maintaining a high level of quality and attention to detail.
  10. Act as a brand ambassador, ensuring all content reflects the Capital One brand values and guidelines.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Bachelor's Degree In Journalism, Communications, Marketing, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In Content Creation And Design, Preferably In The Financial Services Industry.

  • Proficiency In Graphic Design Software Such As Adobe Creative Suite And Canva, As Well As Experience With Content Management Systems.

  • Strong Understanding Of Consumer Behavior And Market Trends In The Banking And Credit Card Industry.

  • Excellent Written And Verbal Communication Skills, With The Ability To Effectively Collaborate With Cross-Functional Teams And Stakeholders.

Required Skills
  • Data Analysis

  • Marketing Strategy

  • Content Creation

  • Content Management

  • Copywriting

  • consumer insights

  • Digital Design

  • Creative Thinking

  • visual storytelling

  • Brand Messaging

  • User Experience (UX)

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Content Designer (Consumer Card & Bank) in Chicago, IL, USA is $58,000-$85,000 per year. This salary range may vary depending on factors such as experience, education, and the specific company and industry the Content Designer is working for. Other factors that may affect salary include job responsibilities, skills and qualifications, and the current job market conditions. Additionally, bonuses and other forms of compensation may also impact the overall salary for a Content Designer in Chicago.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 11th, 2024
Apply BeforeMay 22nd, 2025
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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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