Are you a natural leader with a passion for creating unforgettable experiences? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you! As the City Experience Manager at Capital One, you will be responsible for designing and executing unique experiences for our customers in the city. With your strong interpersonal skills and innovative mindset, you will collaborate with local partners to curate events, promotions, and activations that showcase our brand and enhance customer engagement. Join our team and make a meaningful impact as we revolutionize the banking industry.
- Design and execute unique and memorable experiences for Capital One customers in the city.
- Collaborate with local partners to curate events, promotions, and activations that align with the brand and enhance customer engagement.
- Utilize strong interpersonal skills to build and maintain relationships with partners, stakeholders, and customers.
- Create and manage budgets to ensure the success of events and activations.
- Stay informed on current trends and industry developments to continually innovate and improve the customer experience.
- Oversee logistics and operations for events, ensuring smooth execution and customer satisfaction.
- Develop and implement marketing plans to promote events and drive customer attendance.
- Collaborate with cross-functional teams to align city experiences with overall brand strategy and goals.
- Track and analyze event data and customer feedback to inform future event planning and decision making.
- Continually assess and improve the city experience program to stay competitive and meet customer needs.
- Provide leadership and guidance to team members, fostering a positive and collaborative work environment.
- Represent Capital One in a professional and positive manner at all events and engagements.
Bachelor's Degree In Business Administration, Marketing, Or A Related Field.
Minimum Of 3 Years Of Experience In Event Planning And Management.
Excellent Communication And Networking Skills.
Strong Project Management And Organizational Skills.
Knowledge Of The Local City Culture And Ability To Create Unique Experiences For Customers.
Project Management
Networking
Data Analysis
Communication
Time Management
Marketing
Budget management
Event Planning
customer service
Relationship Building
Public speaking
Team Leadership
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a City Experience Manager is $50,000 to $70,000 per year. However, this can vary depending on the specific company, location, and individual experience and qualifications. Some City Experience Managers may earn more than $100,000 per year, while others may earn less than $50,000 per year.
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Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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