Café Coach - State Street

Welcome to Café Coach at Capital One! We are a team of passionate individuals dedicated to providing exceptional service and coaching to our café customers. As a Café Coach at our State Street location, you will have the opportunity to not only make delicious beverages, but also to engage with customers, build relationships, and share your knowledge and expertise through coaching and education. We are looking for someone who is friendly, outgoing, and has a love for coffee and customer service. If you are a team player with a positive attitude and a desire to grow and learn, then we want you to join our team!

1. Greet and welcome customers to the café with a friendly and positive attitude.
2. Prepare and serve high-quality beverages, including coffee, tea, and other specialty drinks.
3. Engage with customers and build relationships by providing exceptional service and creating a welcoming atmosphere.
4. Share knowledge and expertise about coffee and other products with customers through coaching and education.
5. Act as a brand ambassador for Café Coach and Capital One, promoting the company's values and mission.
6. Maintain a clean and organized café environment, including the beverage station, seating area, and restrooms.
7. Handle customer inquiries and complaints in a professional and timely manner.
8. Collaborate with the café team to ensure smooth operations and efficient service.
9. Continuously seek opportunities to improve the customer experience and suggest new ideas for the café.
10. Attend training sessions and workshops to enhance coffee knowledge and customer service skills.
11. Adhere to all food safety and sanitation guidelines to ensure a safe and healthy environment for customers and staff.
12. Follow company policies and procedures, including cash handling and inventory management.
13. Act as a team player, supporting and assisting colleagues as needed.
14. Maintain a positive and professional attitude at all times and represent the company in a positive light.
15. Continuously strive to meet and exceed customer expectations and contribute to the success of the café and the company.

According to JobzMall, the average salary range for a Café Coach - State Street in Chicago, IL, USA is between $40,000 and $60,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific employer.

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.