Café Ambassador - Westfield Galleria at Roseville

Welcome to Capital One, a company committed to creating a better banking experience for our customers. We are currently seeking a Café Ambassador to join our team at the Westfield Galleria at Roseville location. As a Café Ambassador, you will not only serve up delicious coffee and snacks, but also create meaningful connections with our customers. We are looking for someone who is friendly, outgoing, and passionate about providing exceptional customer service. If you have a love for coffee and a knack for building relationships, we want you to join our team.

1. Greet and welcome customers to the Capital One Café at Westfield Galleria at Roseville with a warm and friendly attitude.
2. Serve customers with high-quality coffee and snacks, following company recipes and standards.
3. Engage with customers in a genuine and personable manner to create a positive and memorable experience.
4. Educate customers about the company's products and services, promoting a better understanding of the brand.
5. Provide exceptional customer service by addressing any concerns or questions customers may have in a timely and efficient manner.
6. Maintain a clean and organized café to ensure a pleasant and comfortable environment for customers.
7. Continuously learn about new products, promotions, and services to effectively communicate with customers.
8. Build and maintain relationships with customers to foster long-term loyalty and satisfaction.
9. Collaborate with team members to ensure smooth operation of the café and support each other in completing tasks.
10. Follow company policies and procedures, including cash handling and inventory management, to maintain a safe and secure work environment.
11. Attend training and development sessions to enhance knowledge and skills in customer service and coffee preparation.
12. Represent the Capital One brand in a positive and professional manner at all times.
13. Adhere to health and safety regulations to ensure the health and well-being of customers and team members.
14. Proactively seek out opportunities to improve customer satisfaction and provide feedback to management.
15. Continuously strive to exceed customer expectations and contribute to the overall success of the café.

According to JobzMall, the average salary range for a Café Ambassador - Westfield Galleria at Roseville in Roseville, CA, USA is $11-$14 per hour. However, this can vary depending on the specific company, experience level, and job responsibilities. Some Café Ambassadors may also receive additional benefits such as health insurance, paid time off, and employee discounts.

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.