Capital One

Café Ambassador

Capital One

The Woodlands, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Capital One, where we are passionate about creating an exceptional café experience for our customers. We are currently seeking a dynamic and outgoing Café Ambassador to join our team and represent our brand at our on-site café. As a Café Ambassador, you will have the opportunity to showcase your exceptional customer service skills while providing a warm and welcoming atmosphere to all who visit our café. If you thrive in a fast-paced environment and have a passion for delivering top-notch hospitality, we would love to have you on our team. Read on to learn more about the qualifications we are looking for in our next Café Ambassador.

  1. Greet and welcome customers to the café with a friendly and positive attitude.
  2. Provide exceptional customer service, ensuring that all customers have a positive experience.
  3. Represent the Capital One brand in a professional and courteous manner.
  4. Maintain a clean and organized café environment at all times.
  5. Take customer orders and accurately process payments.
  6. Prepare and serve food and beverages according to established recipes and standards.
  7. Engage with customers and build relationships to enhance the café experience.
  8. Be knowledgeable about all menu items and able to make recommendations to customers.
  9. Monitor and maintain inventory levels, ensuring all supplies and ingredients are well-stocked.
  10. Uphold food safety and sanitation standards to ensure a safe and healthy environment for customers.
  11. Collaborate with team members to ensure a smooth and efficient operation of the café.
  12. Continuously strive to improve the customer experience by seeking and implementing feedback.
  13. Stay updated on current promotions and offerings to effectively communicate them to customers.
  14. Handle customer complaints and resolve any issues in a timely and professional manner.
  15. Adhere to all company policies, procedures, and guidelines.
  16. Attend training sessions and meetings as required to stay updated on café operations.
  17. Maintain a positive and enthusiastic attitude, serving as a brand ambassador for Capital One.
  18. Assist with opening and closing duties, ensuring that the café is always ready to serve customers.
  19. Actively contribute to the overall success and growth of the café through teamwork and dedication.
  20. Perform any other duties as assigned by the café manager.
Where is this job?
This job is located at The Woodlands, TX, USA
Job Qualifications
  • Experience In The Hospitality Industry: A Café Ambassador At Capital One Should Have Prior Experience Working In A Café Or Restaurant Setting. This Includes Knowledge Of Food And Beverage Preparation, Customer Service, And Maintaining A Clean And Organized Workspace.

  • Excellent Communication Skills: As A Café Ambassador, The Ability To Communicate Effectively With Customers And Team Members Is Crucial. This Includes Being Able To Take Orders, Answer Questions, And Handle Any Issues Or Concerns That May Arise.

  • Strong Interpersonal Skills: The Ideal Candidate For This Role Should Be Friendly, Approachable, And Have A Positive Attitude. They Should Be Able To Build Relationships With Customers And Create A Welcoming Atmosphere In The Café.

  • Knowledge Of Capital One Products And Services: A Café Ambassador Should Have A Good Understanding Of Capital One's Products And Services. This Includes Credit Cards, Banking, And Other Financial Products. They Should Also Be Able To Effectively Communicate These Offerings To Customers.

  • Ability To Work In A Fast-Paced Environment: Working In A Café Can Be Fast-Paced And Hectic At Times. A Café Ambassador Should Be Able To Handle Multiple Tasks And Prioritize Effectively. They Should Also Be Able To Work Well Under Pressure And Maintain A High Level Of Customer Service.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Menu Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Café Ambassador in The Woodlands, TX, USA is $24,000 to $40,000 per year. This amount can vary depending on the specific company, location, and experience of the individual. Some companies may also offer benefits such as health insurance, paid time off, and bonuses. It is important to research the specific company and position to get a more accurate salary estimate.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 19th, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started