Capital One

Café Ambassador- Delray Beach

Capital One

Delray Beach, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a coffee lover with a passion for customer service? Do you thrive in a fast-paced and dynamic environment? Capital One is seeking a Café Ambassador to join our team at our Delray Beach location. As a Café Ambassador, you will be the face of our café, providing exceptional service to our customers and creating a welcoming and inviting atmosphere. We are looking for individuals who are energetic, friendly, and have a strong attention to detail. If you have a can-do attitude and a love for coffee, we want to hear from you!

  1. Greet and welcome customers to the café in a friendly and inviting manner.
  2. Provide excellent customer service by taking orders, answering questions, and making recommendations.
  3. Prepare and serve coffee and other beverages according to customer preferences.
  4. Maintain a clean and organized café space at all times.
  5. Handle cash and credit card transactions accurately and efficiently.
  6. Monitor and replenish supplies to ensure the café runs smoothly.
  7. Build and maintain positive relationships with customers by engaging in friendly conversation and remembering their preferences.
  8. Act as a brand ambassador for Capital One by upholding company values and promoting products and services.
  9. Proactively address any customer concerns or complaints and escalate as needed.
  10. Collaborate with team members to ensure smooth operations and provide support as needed.
  11. Adhere to all food safety and sanitation guidelines.
  12. Continuously seek ways to improve the customer experience and provide feedback to management.
  13. Attend all required training and meetings to stay updated on company policies and procedures.
  14. Maintain knowledge of all café offerings and make recommendations to customers.
  15. Uphold a professional and positive attitude at all times.
Where is this job?
This job is located at Delray Beach, FL, USA
Job Qualifications
  • Excellent Communication Skills: A Café Ambassador Must Possess Strong Communication Skills To Effectively Interact With Customers And Promote The Brand. This Includes Being Able To Effectively Convey Information About Products, Services, And Promotions.

  • Customer Service Experience: Previous Experience In A Customer Service Role Is Essential For A Café Ambassador. They Must Be Able To Provide Exceptional Customer Service And Handle Any Customer Inquiries Or Complaints In A Professional Manner.

  • Knowledge Of Capital One Products: A Café Ambassador Should Have A Good Understanding Of Capital One's Products And Services, As Well As The Company's Mission And Values. This Knowledge Will Help Them Effectively Promote And Educate Customers About The Brand.

  • Sales And Marketing Skills: The Role Of A Café Ambassador Involves Promoting Capital One's Products And Services To Customers. Therefore, They Should Have Experience In Sales And Marketing, As Well As The Ability To Identify Potential Sales Opportunities.

  • Team Player: A Café Ambassador Will Work Closely With Other Team Members, Including Café Associates And Managers. Therefore, They Should Be Able To Work Well In A Team Environment And Collaborate Effectively With Others To Achieve Common Goals.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • customer service

  • Cash Handling

  • Barista Skills

  • Teamwork

  • Organization

  • Salesmanship

  • Problem-Solving

  • Adaptability

  • Menu Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Café Ambassador- Delray Beach in Delray Beach, FL, USA is between $10 - $15 per hour. However, the specific salary can vary depending on factors such as the individual's level of experience, the size and type of the café, and the overall demand for café ambassadors in the area. Other factors that can affect salary include tips and bonuses, benefits, and the specific duties and responsibilities of the role. It is best to research the specific café and job listing for more accurate salary information.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 20th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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