Café Ambassador

Welcome to Capital One, where we strive to make banking simpler and more human. We are currently seeking a passionate Café Ambassador to join our team at our Café locations. As a Café Ambassador, you will be the face of Capital One, providing exceptional customer service and creating a warm and welcoming atmosphere for our guests. We are looking for someone who is outgoing, enthusiastic, and has a genuine passion for creating meaningful connections with others. If you are a people-person with a love for coffee and an interest in finance, then this may be the perfect opportunity for you. Keep reading to learn more about the qualifications and responsibilities for this role.

1. Greet and welcome guests to the Café, creating a friendly and inviting atmosphere.
2. Provide exceptional customer service to all guests, ensuring a positive and memorable experience.
3. Engage with guests and build relationships, creating a sense of community within the Café.
4. Educate guests about Capital One products and services, and assist with any inquiries or requests.
5. Prepare and serve coffee and other beverages to guests, maintaining high standards of quality and presentation.
6. Maintain a clean and organized Café space, adhering to health and safety guidelines.
7. Handle cash and credit card transactions accurately and efficiently.
8. Collaborate with team members to ensure smooth operations and effective communication.
9. Act as a brand ambassador, representing the values and mission of Capital One.
10. Continuously seek opportunities to improve and enhance the guest experience.
11. Attend training and development sessions to stay up-to-date on company policies, products, and services.
12. Consistently meet and exceed performance goals, including sales targets and customer satisfaction metrics.
13. Actively contribute to a positive and inclusive work environment.
14. Support other team members and assist with tasks as needed.
15. Stay informed about industry trends and competitors to make recommendations for improvement.

According to JobzMall, the average salary range for a Café Ambassador in Chicago, IL, USA is between $13 and $15 per hour. This can vary depending on the specific duties and experience of the individual, as well as the location and size of the café. Some cafés may also offer additional benefits such as tips and bonuses.

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.