Branch Ambassador North Queens Area
Welcome to Capital One! We are a dynamic and innovative company that is dedicated to helping our customers achieve their financial goals. We are currently seeking a motivated and enthusiastic Branch Ambassador for the North Queens area. As a Branch Ambassador, you will be the face of Capital One in your community, building relationships and providing exceptional customer service. If you have a passion for helping others and are looking for a rewarding career with a reputable company, we would love to hear from you. Join our team and make a positive impact in the lives of our customers.
- Greet and welcome customers in a friendly and professional manner.
- Serve as the main point of contact for all customer inquiries and concerns.
- Build and maintain strong relationships with customers to promote customer loyalty.
- Educate customers on Capital One's products and services and assist them in selecting the best options for their financial needs.
- Process customer transactions accurately and efficiently.
- Resolve customer issues and complaints in a timely and effective manner.
- Act as an advocate for the company by promoting our values and mission to customers.
- Stay up-to-date on industry trends and changes in company policies and procedures.
- Collaborate with team members to achieve branch goals and targets.
- Maintain a clean and organized work environment.
- Participate in training and development opportunities to enhance knowledge and skills.
- Actively seek out and engage with potential customers to grow the branch's customer base.
- Represent Capital One at community events and networking opportunities to promote brand awareness.
- Adhere to all regulatory and compliance policies.
- Continuously strive to provide exceptional customer service and exceed customer expectations.
Excellent Communication Skills: Branch Ambassadors Must Be Able To Effectively Communicate With Customers, Colleagues, And Management. This Includes Both Verbal And Written Communication.
Customer Service Experience: As A Branch Ambassador, You Will Be The Face Of The Company And The First Point Of Contact For Customers. Therefore, Prior Experience In A Customer Service Role Is Essential.
Knowledge Of Financial Products And Services: A Thorough Understanding Of Banking Products And Services, Including Checking And Savings Accounts, Loans, And Credit Cards, Is Necessary To Assist Customers With Their Financial Needs.
Strong Problem-Solving Skills: Branch Ambassadors Must Be Able To Think Critically And Find Solutions To Customer Issues And Concerns. This Requires Strong Problem-Solving Skills And The Ability To Handle Difficult Situations With Professionalism.
Team Player: In Addition To Working With Customers, Branch Ambassadors Must Also Collaborate With Their Team Members And Other Departments Within The Company. The Ability To Work Well In A Team Environment Is Crucial For Success In This Role.
Networking
Communication
Sales
Time Management
Marketing
Problem Solving
Leadership
customer service
Analytical Thinking
Relationship Building
Collaboration
Organization
Adaptability
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Branch Ambassador North Queens Area in Astoria, Queens, NY, USA is $35,000 to $50,000 per year. This may vary depending on the specific company, experience level, and job responsibilities of the individual.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started