Assistant Relationship Manager
Welcome to Capital One, where we are committed to helping individuals and businesses achieve their financial goals. As an Assistant Relationship Manager, you will play a vital role in building and maintaining strong relationships with our clients. Your exceptional communication skills and attention to detail will be essential in understanding our clients' needs and providing them with the best solutions to help them succeed. If you have a passion for customer service, a strong financial background, and a desire to work in a dynamic and fast-paced environment, we want you on our team! Keep reading to learn more about this exciting opportunity.
- Manage and build strong relationships with clients by providing exceptional customer service and addressing their financial needs.
- Serve as a primary point of contact for clients, answering any questions or concerns they may have and ensuring their satisfaction with our services.
- Utilize strong communication skills to effectively listen to and understand clients' financial goals and provide tailored solutions to help them achieve those goals.
- Work closely with Relationship Managers to assist with client portfolio management and identify potential growth opportunities.
- Conduct thorough research and analysis to stay updated on industry trends and changes in the financial market.
- Prepare and present client reports and proposals to showcase the value and benefits of our services.
- Proactively identify and address any issues or challenges that may arise with clients, working collaboratively with team members to find solutions.
- Maintain accurate and up-to-date client records and ensure compliance with company policies and regulations.
- Stay informed on company products and services, and actively promote and cross-sell them to clients when appropriate.
- Continuously strive to improve and enhance the client experience by providing valuable feedback and suggestions for process and service improvements.
Bachelor's Degree In Business, Finance, Or A Related Field.
Minimum Of 2 Years Of Experience In Account Management Or Relationship Management In The Financial Services Industry.
Strong Understanding Of Banking Products And Services, Including Loans, Credit Cards, And Mortgages.
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Strong Relationships With Clients.
Knowledge Of Financial Analysis And Risk Assessment Techniques, As Well As The Ability To Identify And Mitigate Potential Risks In Client Relationships.
Financial Analysis
Time Management
Negotiation skills
Product knowledge
Relationship Building
Credit Analysis
Team collaboration
Problem-Solving
Client communication
Sales Strategy
Customer
Cross-Selling
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Assistant Relationship Manager in Downers Grove, IL, USA is $40,000-$60,000 per year. However, this can vary depending on the specific company, industry, and level of experience. Additionally, factors such as bonuses, commissions, and benefits may also affect the overall salary for this role.
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Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.
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