Enterprise Client Relationship Manager

We are seeking an experienced Enterprise Client Relationship Manager to join Capital Group Companies. In this role, you will develop and maintain relationships with enterprise clients to ensure their satisfaction and loyalty. Your deep understanding of customer service and relationship management will be instrumental in helping us create and sustain long-term relationships with our clients. To be successful in this role, you should have excellent communication and interpersonal skills. You should also have a thorough understanding of customer service principles and practices. Most importantly, you must be goal-oriented and customer-centric.If you are passionate about providing superior customer service and are looking for a rewarding career opportunity, we want to hear from you!

Responsibilities: -Develop and maintain relationships with enterprise clients to ensure customer satisfaction and loyalty -Provide superior customer service to ensure client retention -Analyze customer feedback to identify areas of improvement -Maintain detailed records of client interactions and transactions -Develop customer service strategies to ensure customer satisfaction -Collaborate with internal teams to meet customer needs and ensure customer retention -Provide timely and accurate responses to customer inquiries -Develop strategies to increase customer loyalty -Stay up-to-date on industry trends and changes to customer service requirements -Provide feedback to management on customer service trends and customer experience initiatives

According to JobzMall, the average salary range for a Enterprise Client Relationship Manager in New York, NY, USA is $68,000 - $104,000 per year. This salary range is based on market research, and may vary depending on experience, qualifications, and job location.

Capital Group is an American financial services company. It ranks among the world's oldest and largest investment management organizations, with $1.87 trillion in assets under management.