Capital Group Companies

Client Relationship Associate

Capital Group Companies

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Capital Group Companies, a leading global investment management firm with over 80 years of experience in the industry. We are currently seeking a highly motivated and dynamic individual to join our team as a Client Relationship Associate. As a Client Relationship Associate, you will play a crucial role in building and maintaining strong relationships with our clients, ensuring that their financial needs and goals are met. We are looking for someone with excellent communication skills, a strong attention to detail, and a passion for providing exceptional client service. If you are a driven and dedicated professional looking to make a positive impact in the financial world, we would love to hear from you.

  1. Build and maintain strong relationships with clients by providing exceptional customer service.
  2. Understand and address clients' financial needs and goals.
  3. Serve as the primary point of contact for clients, responding to inquiries and providing timely and accurate information.
  4. Proactively communicate with clients to update them on their accounts and inform them of industry developments.
  5. Collaborate with internal teams to ensure efficient and effective servicing of client accounts.
  6. Identify opportunities to cross-sell and upsell products and services to clients.
  7. Conduct research and analysis to better understand clients' investment objectives and strategies.
  8. Maintain accurate and detailed client records and documentation.
  9. Stay up-to-date on industry trends and regulations to ensure compliance in client interactions.
  10. Continuously seek ways to improve and enhance the client experience.
  11. Represent the company in a professional and positive manner at all times.
  12. Meet and exceed individual and team performance goals.
  13. Participate in training and development opportunities to enhance skills and knowledge.
  14. Keep confidential information secure and adhere to all company policies and procedures.
  15. Contribute to a positive and collaborative team environment.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Strong Understanding Of Financial Markets And Investment Products.

  • Bachelor's Degree In Business, Finance, Or A Related Field.

  • Excellent Communication And Interpersonal Skills.

  • Prior Experience In Customer Service Or Client Relationship Management.

  • Ability To Work In A Fast-Paced, Team-Oriented Environment And Handle Multiple Tasks Simultaneously.

Required Skills
  • Data Analysis

  • Account Management

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Relationship Building

  • Sales Support

  • Active listening

  • Problem-Solving

  • Client

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Client Relationship Associate in New York, NY, USA is between $50,000 to $80,000 per year. This range can vary depending on the specific industry, company size, and level of experience. Some factors that may affect a Client Relationship Associate's salary include education, certifications, and performance bonuses.

Additional Information
Capital Group Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 11th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Capital Group Companies

Capital Group is an American financial services company. It ranks among the world's oldest and largest investment management organizations, with $1.87 trillion in assets under management.

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