Capital Group Companies

Client Relationship Associate

Capital Group Companies

Los Angeles, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the Capital Group Companies team! We are currently seeking a highly motivated and personable individual to join us as a Client Relationship Associate. In this role, you will have the opportunity to build and maintain strong relationships with our valued clients, providing them with exceptional service and support. We are looking for someone with a strong passion for client satisfaction and a keen attention to detail. If you possess excellent communication skills and a desire to work in a dynamic and collaborative environment, we encourage you to apply for this exciting opportunity.

  1. Build and maintain strong relationships with clients by providing exceptional service and support.
  2. Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner.
  3. Collaborate with other team members to ensure a seamless and positive client experience.
  4. Maintain accurate and up-to-date client records and information.
  5. Proactively identify opportunities to improve client satisfaction and address any potential issues.
  6. Communicate effectively with clients through various channels, including phone, email, and in-person meetings.
  7. Act as a brand ambassador, representing the company's values and commitment to client satisfaction.
  8. Stay informed about industry trends and changes in the market to better serve clients' needs.
  9. Meet and exceed assigned performance goals and targets.
  10. Continuously strive to enhance the client experience and contribute to the overall success of the team.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business, Or A Related Field.

  • Minimum Of 2 Years' Experience In Client Relationship Management Or Sales Within The Financial Services Industry.

  • Strong Knowledge Of Investment Products And Services Offered By Capital Group Companies.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.

  • Proven Track Record Of Meeting And Exceeding Sales Targets And Providing Exceptional Customer Service.

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Relationship Building

  • Sales Support

  • Teamwork

  • Problem-Solving

  • Client management

  • Technical Proficiency

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Relationship Associate in Los Angeles, CA, USA is $50,000-$75,000 per year. This may vary depending on the specific industry and company, as well as the individual's level of experience and education.

Additional Information
Capital Group Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 7th, 2024
Apply BeforeMay 22nd, 2025
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About Capital Group Companies

Capital Group is an American financial services company. It ranks among the world's oldest and largest investment management organizations, with $1.87 trillion in assets under management.

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