Technician, Field Svc I

Are you a skilled technician looking for a challenging and rewarding career opportunity? Look no further! Canon is seeking a highly motivated and talented individual to join our team as a Field Service Technician I. In this role, you will have the opportunity to provide exceptional service and support to our customers in the field. We are looking for candidates with a strong technical background and excellent customer service skills. If you are a problem-solver with a passion for technology, we want to hear from you!

1. Provide exceptional service and support to customers in a timely and professional manner.
2. Troubleshoot and resolve technical issues related to Canon products and services.
3. Install, maintain, and repair Canon equipment and systems in customer locations.
4. Follow all safety protocols and guidelines while working in the field.
5. Maintain accurate and detailed records of service calls, repairs, and parts used.
6. Communicate effectively with customers to ensure their needs are met and issues are resolved.
7. Collaborate with other team members to share knowledge and provide support when needed.
8. Stay up-to-date on the latest technologies and products offered by Canon.
9. Adhere to company policies and procedures, including maintaining confidentiality of customer information.
10. Represent Canon in a professional manner and maintain a positive relationship with customers.
11. Participate in ongoing training and development opportunities to continuously improve technical skills.
12. Identify potential opportunities for upselling Canon products and services to customers.
13. Maintain a clean and organized work vehicle and ensure all necessary tools and equipment are available.
14. Follow all company guidelines and protocols for working remotely and managing schedules.
15. Demonstrate a strong commitment to providing excellent customer service and satisfaction.

According to JobzMall, the average salary range for a Technician, Field Svc I in Burlington, NJ 08016, USA is $41,000-$52,000 per year. This salary range can vary depending on experience, education, and the specific company hiring for the position. Some companies may offer higher salaries or additional benefits such as bonuses or commission. It is important to research the specific company and their salary offerings before accepting a job offer.

Canon Inc. is a Japanese multinational corporation specializing in the manufacture of imaging and optical products, including cameras, camcorders, photocopiers, steppers, computer printers and medical equipment.