Canon

Field Service Technician- Gainesville, Fl Area

Canon
Jacksonville, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a hands-on problem solver with a passion for technology and customer service? Look no further! Canon is seeking a highly motivated Field Service Technician for the Gainesville, FL area. In this role, you will have the opportunity to use your technical expertise to provide top-notch support and maintenance to our valued customers. If you have a strong background in electronics, excellent communication skills, and a willingness to travel, we want to hear from you! Join our dynamic team and be a part of a leading brand in the imaging and printing industry.

  1. Perform on-site repairs and maintenance for Canon products in the Gainesville, FL area.
  2. Troubleshoot and resolve technical issues reported by customers in a timely and efficient manner.
  3. Provide excellent customer service by communicating effectively with customers and ensuring their satisfaction with the service provided.
  4. Utilize technical knowledge to diagnose and repair equipment malfunctions.
  5. Maintain accurate records of all service and repair activities.
  6. Adhere to safety protocols and regulations while working on customer sites.
  7. Collaborate with team members and supervisors to identify and implement solutions for recurring technical issues.
  8. Keep up-to-date with product knowledge and technological advancements in the imaging and printing industry.
  9. Travel to different customer locations as needed to perform service and maintenance tasks.
  10. Maintain a professional and positive attitude while representing the Canon brand to customers.
  11. Complete all necessary paperwork and documentation related to service calls and repairs.
  12. Follow company policies and procedures to ensure consistent and high-quality service delivery.
  13. Participate in training and development programs to enhance technical skills and knowledge.
  14. Proactively identify potential issues and provide recommendations for improvement to enhance customer satisfaction.
  15. Adhere to all company safety guidelines and regulations while performing job duties.
Where is this job?
This job is located at Jacksonville, FL, USA
Job Qualifications

  • Technical Expertise: A Field Service Technician At Canon Should Possess Strong Technical Skills And Knowledge In The Areas Of Mechanical, Electrical, And Computer Systems. They Should Be Able To Troubleshoot And Repair Complex Equipment Efficiently And Effectively.

  • Experience With Canon Products: Familiarity With Canon's Products, Such As Cameras, Printers, And Copiers, Is A Must For This Job. Candidates Should Have Experience Working With These Products And Be Able To Provide Support And Service To Customers In The Gainesville, Fl Area.

  • Excellent Communication Skills: A Field Service Technician Should Have Excellent Communication Skills To Effectively Communicate With Customers And Colleagues. This Includes The Ability To Explain Technical Information In A Clear And Concise Manner.

  • Time Management And Organization: The Ability To Manage Time Effectively And Stay Organized Is Crucial For A Field Service Technician. They Will Be Responsible For Scheduling And Completing Service Calls In A Timely Manner, As Well As Keeping Track Of Inventory And Equipment.

  • Customer Service Orientation: As A Representative Of Canon, A Field Service Technician Should Have A Strong Focus On Customer Service. They Should Be Able To Handle Difficult Situations With Professionalism And Provide A Positive Experience For Customers.

Required Skills

  • Communication

  • Time Management

  • Attention to detail

  • Organizational Skills

  • customer service

  • equipment maintenance

  • Teamwork

  • Problem-Solving

  • Technical Troubleshooting

  • Equipment repair

  • Diagnostics

  • Adapt

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Empathy

Compensation

According to JobzMall, the average salary range for a Field Service Technician- Gainesville, Fl Area in Jacksonville, FL, USA is $37,000-$60,000 per year. This range can vary depending on the specific company, location, and level of experience of the technician.

Additional Information
Canon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 17th, 2025
Apply BeforeMay 22nd, 2025
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About Canon

Canon Inc. is a Japanese multinational corporation specializing in the manufacture of imaging and optical products, including cameras, camcorders, photocopiers, steppers, computer printers and medical equipment.

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