Digital Service Specialist
The Field Service Technician services and maintains Canon Solutions America supported, multi-functional equipment in accordance with Service and Parts Standards to achieve efficiency and a high level of customer satisfaction. Diagnoses mechanical and system issues, using established procedures for products on which you are certified. Services and repairs designated equipment, as assigned, to Canon standards and specifications and are successful on those repairs with support as required. Reports to manager product failure trends and serviceability issues with necessary supported documentation ensuring accurate information and record keeping. Properly maintains all technical information, FSR's, Expense Reports and Canon property assigned. Responsible for maintaining the performance of machines to which you are assigned as the primary engineer.
Typically requires general education and/or vocational training but little to no experience.
Possesses a basic understanding of internet environments
Will require local travel (valid driver's license and acceptable driving record necessary.
Time Management
Customer Service skills
Record keeping
Multitasking
Problem Solving
Verbal communication
Detail Oriented
written communication
Adaptability
According to JobzMall, the average salary range for a Digital Service Specialist in 3200 Regent Blvd, Irving, TX 75063, USA is $42,400 - $67,800 per year. This range is based on the average salaries of individuals in the area with similar job titles and experience.
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Canon Inc. is a Japanese multinational corporation specializing in the manufacture of imaging and optical products, including cameras, camcorders, photocopiers, steppers, computer printers and medical equipment.
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