California State University-Fullerton

Admissions Information Center Associate

California State University-Fullerton

Fullerton, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about helping incoming students? California State University, Fullerton (CSUF) seeks an Admissions Information Center Associate to serve as a point of contact for prospective students. In this role, you will have the opportunity to assist prospective students and provide them with information on admissions, enrollment, and general university information.The ideal candidate for this position should be a self-starter with excellent customer service and communication skills. They must possess knowledge of university policies and procedures and be able to work in a fast-paced environment. If you are committed to providing students with an excellent experience and have the qualifications outlined below, we invite you to apply for this position.

Responsibilities:

  1. Provide information and assistance to prospective students regarding admissions and enrollment processes.
  2. Respond to inquiries via telephone, email, and other communication channels.
  3. Assist with enrollment processes and answer general questions about the university.
  4. Greet visitors and ensure a positive customer experience.
  5. Manage data entry and provide reports as needed.
  6. Maintain accurate records of conversations and interactions with prospective students.
  7. Follow university policies and procedures.
  8. Provide feedback and suggestions to improve customer service.
  9. Stay up-to-date on university happenings and events.
  10. Support other Admissions Information Center team members as needed.
Where is this job?
This job is located at Fullerton, CA, USA
Job Qualifications
  • Knowledge Of University Policies And Procedures

  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service And Communication Skills

  • Knowledge Of University Admission Processes And Procedures

  • Knowledge Of University Degree/Program Offerings

  • Ability To Multi-Task And Prioritize

  • Computer Proficiency In Ms Office

  • Knowledge Of University Data Systems

Required Skills
  • Networking

  • Scheduling

  • Counseling

  • Reporting

  • Documenting

  • Listening

  • Researching

  • Interpreting

  • organizing

  • Assisting

  • Problem-Solving

  • communicating

  • Advising

  • Greeting

  • Answering

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • self-motivation

  • flexibility

  • Critical thinking

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Admissions Information Center Associate in Fullerton, CA, USA is $31,000 to $50,000 per year. The salary range for this position can vary depending on experience, qualifications, and other factors such as the size of the company, the location of the job and the specific duties required. The salary range also takes into account differences in the cost of living in the area.

Additional Information
California State University-Fullerton is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 29th, 2023
Apply BeforeJuly 20th, 2025
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About California State University-Fullerton

California State University, Fullerton is located in Orange County and is home to more than 40,000 students and more than 2,000 full- and part-time faculty members. It is the largest institution in the CSU system by enrollment. CSUF's athletic teams compete in Division I of the NCAA and are collectively known as the Titans.

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