Welcome to California Pizza Kitchen - where every day is a new adventure in flavor! We are seeking a dynamic, customer-oriented individual to join our team as a Host. Our restaurant prides itself on providing delicious food and exceptional service to our guests, and as a Host, you will play a crucial role in creating a welcoming and enjoyable dining experience for our patrons. If you have a passion for food, a friendly personality, and a knack for organization, we want to hear from you! Keep reading to learn more about this exciting opportunity.
- Greet and welcome guests as they enter the restaurant with a warm and friendly attitude.
- Manage the seating and reservation process efficiently, ensuring all guests are seated in a timely manner.
- Maintain a clean and organized lobby and waiting area.
- Provide accurate wait times and communicate any delays to guests.
- Answer phone calls and take reservations, providing excellent customer service.
- Assist guests with any questions or concerns they may have.
- Collaborate with servers and kitchen staff to ensure smooth and efficient service.
- Monitor the dining area to ensure all guests are satisfied and address any issues that may arise.
- Handle cash and credit card transactions accurately.
- Uphold company standards for customer service and maintain a positive and professional attitude at all times.
- Train and assist new hosts in their duties.
- Stay updated on menu changes and specials to provide accurate information to guests.
- Adhere to all safety and sanitation procedures.
- Handle any additional tasks or responsibilities assigned by management.
Excellent Communication Skills: As A Host, It Is Important To Have Strong Communication Skills To Greet And Interact With Customers, Communicate With Servers And Kitchen Staff, And Handle Any Customer Concerns Or Complaints.
Customer Service Experience: A Host Should Have Previous Experience In A Customer-Facing Role, Such As In A Restaurant Or Retail Setting, To Effectively Handle Customer Inquiries And Provide A Positive Dining Experience.
Organizational Skills: From Managing Reservations To Keeping Track Of Table Availability, A Host Must Have Strong Organizational Skills To Ensure A Smooth Flow Of Customers In And Out Of The Restaurant.
Ability To Work In A Fast-Paced Environment: California Pizza Kitchen Can Get Busy, Especially During Peak Hours, So A Host Must Be Able To Handle A Fast-Paced And High-Pressure Environment While Maintaining A Friendly And Professional Demeanor.
Knowledge Of The Restaurant Industry: Having A Basic Understanding Of The Restaurant Industry, Including Food And Beverage Offerings, Seating Arrangements, And Customer Flow, Is Important For A Host To Effectively Perform Their Duties And Assist Guests With Any Questions They May Have.
Communication
Time Management
Multitasking
Attention to detail
Conflict Resolution
customer service
Cash Handling
Teamwork
Problem-Solving
Adaptability
Food
Menu Knowledge
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a HOST in Schaumburg, IL, USA is between $10-$15 per hour. However, this can vary depending on the specific job duties, experience level, and the company's pay scale. It is always best to research the specific company you are interested in and their pay rates for the position.
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California Pizza Kitchen is a polished casual dining restaurant chain that specializes in California-style pizza.
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