Total Rewards Specialist, Benefits and Compensation

Similarly, consults and advises retirees enrolled in Caltech’s retiree benefit program regarding Caltech policies and procedures specific to their benefit program and applicable federal and state regulations. Responds promptly to calls and inquires on the benefits hotline, benefits emails, and to walk-in customers. Logs all inquiries and ensures that issues are escalated as needed to carriers and to systems administrator and provides status updates to customers until issues are resolved. Monitors ACA eligibility system to identify and ensure timely offers of benefit coverage are extended to those eligible in compliance with federal guidelines. Ensures that weekly eligibility and enrollment reports sent to health and welfare benefit vendors are accurate and all discrepancies are resolved in a timely fashion. Investigates and resolve coverage discrepancies, acting as a liaison between the plan participant and the insurance carrier to ensure discrepancies are resolved. Escalates exceptions for review and approval.

According to JobzMall, the average salary range for a Total Rewards Specialist, Benefits and Compensation in Keck Laboratories, 1200 E California Blvd, Pasadena, CA 91125, USA is between $50,000 and $80,000 per year. This range may vary depending on the experience and qualifications of the candidate.

The California Institute of Technology (Caltech) is a world-renowned science and engineering research and education institution, where extraordinary faculty, students and staff seek answers to complex questions, discover new knowledge, lead innovation, and transform our future.