Campus Card Services Assistant

Welcome to the California Institute of Technology, a prestigious university known for its cutting-edge research and innovation. We are currently seeking a highly organized and customer-oriented individual to join our team as a Campus Card Services Assistant. This role is crucial in providing efficient and effective support to our campus community through the management of our campus card system. If you are a detail-oriented individual with excellent communication skills and a passion for providing exceptional service, we encourage you to apply for this exciting opportunity.

1. Manage the campus card system and ensure its proper functioning for all members of the campus community.
2. Provide exceptional customer service to students, faculty, and staff by promptly and accurately addressing their inquiries and concerns related to the campus card system.
3. Process and issue campus cards to new students, faculty, and staff, ensuring all necessary information and permissions are collected.
4. Maintain accurate records of all campus card transactions and activities, including card replacements and deactivations.
5. Collaborate with various departments on campus to ensure the campus card system meets their specific needs and requirements.
6. Train and assist campus community members in using the campus card system, including troubleshooting any technical issues.
7. Continuously evaluate and improve the efficiency and effectiveness of the campus card system, making recommendations for updates and upgrades as needed.
8. Stay updated on industry trends and best practices related to campus card services and utilize this knowledge to enhance the services provided.
9. Assist with the planning and execution of campus card-related events and initiatives.
10. Maintain confidentiality and security of all campus card system data and information.
11. Perform other administrative tasks as assigned by the supervisor.

According to JobzMall, the average salary range for a Campus Card Services Assistant in Pasadena, CA, USA is between $35,000 to $45,000 per year. However, salaries can vary depending on factors such as experience, education, and the specific employer.

The California Institute of Technology (Caltech) is a world-renowned science and engineering research and education institution, where extraordinary faculty, students and staff seek answers to complex questions, discover new knowledge, lead innovation, and transform our future.