ByteDance

Global Payment Product Manager, Merchant Onboarding

ByteDance

San Jose, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly motivated individual with a strong passion for international payments and product management? Do you have experience in merchant onboarding and a deep understanding of the global payment landscape? If so, then we have an exciting opportunity for you! ByteDance, a leading technology company, is seeking a Global Payment Product Manager to join our dynamic team. In this role, you will be responsible for managing the end-to-end process of onboarding merchants onto our payment products, ensuring seamless integration and optimal user experience. We are looking for a detail-oriented and strategic thinker who can thrive in a fast-paced and constantly evolving global market. If you have a track record of driving successful payment product launches and are ready to take on a new challenge, we want to hear from you!

  1. Develop and execute a comprehensive strategy for onboarding merchants onto our payment products globally, taking into account regional and local market differences.
  2. Conduct thorough research and analysis of the global payment landscape to identify trends, opportunities, and potential challenges.
  3. Collaborate with cross-functional teams including engineering, design, marketing, and legal to ensure successful integration and launch of payment products.
  4. Define and track key performance indicators (KPIs) to measure the success and impact of payment product launches.
  5. Continuously monitor and optimize the user experience of our payment products, identifying areas for improvement and implementing solutions.
  6. Build and maintain relationships with key stakeholders such as banks, payment processors, and regulatory bodies.
  7. Keep up-to-date with industry developments and proactively suggest new features or improvements to our payment products.
  8. Develop and maintain documentation and resources for merchants to facilitate the onboarding process.
  9. Provide training and support to merchants on payment product features, functionality, and processes.
  10. Communicate regular updates and progress reports to senior management and other relevant teams within the company.
  11. Stay informed about compliance regulations and ensure that all onboarding processes and procedures are in line with regulatory requirements.
  12. Identify potential risks and develop contingency plans to mitigate them.
  13. Manage budgets and resources effectively to ensure timely and successful onboarding of merchants onto our payment products.
  14. Foster a culture of innovation and collaboration within the team and across the organization.
  15. Represent the company at industry events and conferences to promote our payment products and network with potential partners.
Where is this job?
This job is located at San Jose, CA, USA
Job Qualifications
  • Extensive Experience In Merchant Onboarding And Global Payment Product Management: The Ideal Candidate Should Have At Least 5 Years Of Experience In Managing Global Payment Products And Merchant Onboarding Processes. This Includes A Deep Understanding Of The Payment Landscape And Industry Trends, As Well As A Proven Track Record Of Successfully Onboarding And Managing A Diverse Portfolio Of Merchants.

  • Strong Technical Background: As A Global Payment Product Manager, Merchant Onboarding, The Candidate Should Have A Strong Technical Background And Be Able To Understand Complex Payment Systems And Integrations. This Includes Knowledge Of Different Payment Methods, Apis, Sdks, And Other Technical Aspects Of Payment Processing.

  • Knowledge Of Global Regulations And Compliance: In Today's Global Business Environment, It Is Crucial For A Payment Product Manager To Have A Thorough Understanding Of International Regulations And Compliance Requirements. This Includes Knowledge Of Data Privacy Laws, Anti-Money Laundering (Aml) Regulations, And Other Relevant Rules And Regulations.

  • Excellent Communication And Project Management Skills: The Candidate Should Possess Excellent Communication Skills And Be Able To Effectively Collaborate With Cross-Functional Teams, Including Product Development, Sales, And Marketing. Additionally, Strong Project Management Skills Are Essential To Ensure Timely And Successful Merchant Onboarding And Product Launches.

  • Strategic Thinking And Business Acumen: A Successful Global Payment Product Manager Should Have A Strategic Mindset And Be Able To Identify Market Opportunities And Develop Innovative Solutions To Meet The Needs Of Merchants And Consumers. They Should Also Possess Strong Business Acumen And Be Able To Effectively Analyze Data And Make Data-Driven Decisions To Drive Business Growth.

Required Skills
  • Project Management

  • User Experience

  • Business Development

  • Compliance Management

  • Risk assessment

  • Payment processing

  • product strategy

  • Global Markets

  • Cross-Border Payments

  • Payment Technology

  • Merchant Integration

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Global Payment Product Manager, Merchant Onboarding in San Jose, CA, USA is between $110,000 to $150,000 per year. This can vary depending on the specific company, level of experience, and other factors.

Additional Information
ByteDance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2024
Apply BeforeNovember 16th, 2025
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About ByteDance

ByteDance is a technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures, and geographies. Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. For example, TikTok, Helo, Vigo Video, Douyin, and Huoshan.

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