ByteDance

Credit Loan Collection Manager - Global Payment

ByteDance

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to ByteDance, a dynamic and innovative company at the forefront of the global technology industry. We are currently seeking a highly skilled and driven Credit Loan Collection Manager to join our team and oversee our global payment operations. In this role, you will play a critical role in managing credit loan collections across our various markets, ensuring timely and efficient payment processes while maintaining strong relationships with our clients. As a key member of our financial team, you will have the opportunity to make a significant impact on our company's success while working in a fast-paced and collaborative environment. The ideal candidate will have a strong background in credit loan management and a passion for driving results. If you are a motivated and detail-oriented individual with excellent communication skills, we invite you to apply for this exciting opportunity with ByteDance.

  1. Manage credit loan collections for all markets, ensuring timely and efficient payment processes.
  2. Develop and implement collection strategies to minimize delinquency rates and maximize cash flow.
  3. Maintain strong relationships with clients and internal stakeholders to effectively resolve payment issues.
  4. Monitor and analyze credit loan data to identify trends and areas for improvement.
  5. Collaborate with cross-functional teams to streamline payment processes and improve overall efficiency.
  6. Ensure compliance with all relevant laws and regulations related to credit loan collections.
  7. Develop and maintain policies and procedures for credit loan collections.
  8. Train and mentor team members on credit loan collection best practices.
  9. Prepare regular reports and presentations on credit loan collections performance for upper management.
  10. Proactively identify and address potential payment risks and issues.
  11. Keep up-to-date with industry developments and best practices in credit loan management.
  12. Continuously strive to improve processes and procedures to enhance the overall credit loan collection experience for clients.
  13. Maintain accurate and up-to-date records of all credit loan collections activities.
  14. Work closely with finance and accounting teams to ensure accurate recording and reporting of credit loan collections.
  15. Represent the company in a professional and positive manner in all interactions with clients and stakeholders.
Where is this job?
This job is located at Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job Qualifications
  • Extensive Knowledge Of Global Payment Systems: The Ideal Candidate Should Have Comprehensive Knowledge Of Various Payment Systems, Including Credit Card Processing, Electronic Funds Transfer, And Digital Wallets. They Should Also Be Familiar With The Regulations And Compliance Requirements Of Different Countries.

  • Strong Background In Credit And Loan Collection: A Successful Credit Loan Collection Manager Should Have A Strong Background In Credit And Loan Collection, Including Experience In Managing Delinquent Accounts, Negotiating Payment Plans, And Minimizing Bad Debt.

  • Multilingual Skills: As Bytedance Operates Globally, The Credit Loan Collection Manager Should Be Fluent In Multiple Languages To Communicate Effectively With Customers And Partners From Different Countries.

  • Proven Leadership Skills: The Candidate Should Have A Track Record Of Successfully Leading A Team In A Fast-Paced And Dynamic Environment. They Should Possess Strong Communication, Problem-Solving, And Decision-Making Skills To Effectively Manage And Motivate A Team Of Collection Agents.

  • Analytical And Strategic Thinking: The Ideal Candidate Should Have Strong Analytical And Strategic Thinking Skills To Develop And Implement Effective Credit And Loan Collection Strategies. They Should Also Be Proficient In Using Data And Metrics To Track And Improve The Performance Of The Collection Team.

Required Skills
  • Risk Management

  • Financial Analysis

  • Data Analysis

  • Communication

  • Team Management

  • Negotiation

  • Credit Analysis

  • Compliance

  • Payment processing

  • Problem-Solving

  • Collection Strategies

  • Debt Recovery

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Credit Loan Collection Manager - Global Payment in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia is between RM 7,000 to RM 10,000 per month. This may vary depending on the company, level of experience, and other factors.

Additional Information
ByteDance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesMalay
Job PostedJune 12th, 2026
Apply BeforeJuly 12th, 2026
This job posting is from a verified source. 

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About ByteDance

ByteDance is a technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures, and geographies. Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. For example, TikTok, Helo, Vigo Video, Douyin, and Huoshan.

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