Backend Software Engineer Graduate (Customer Service Platform)

Welcome to ByteDance! We are seeking a highly motivated and talented individual to join our dynamic team as a Backend Software Engineer Graduate for our Customer Service Platform. As a rapidly growing company, we are constantly looking for innovative ways to enhance our customer service experience and we need someone with a strong technical background to help us achieve this goal. If you are passionate about coding and have a desire to make a positive impact on millions of users, we want to hear from you!

Responsibilities:

1. Develop and maintain backend software solutions for the Customer Service Platform.
2. Collaborate with cross-functional teams to design, implement, and test new features and functionalities.
3. Write clean, efficient, and scalable code using programming languages such as Java, Python, or Go.
4. Troubleshoot and debug issues in a timely manner, taking ownership of problems and finding effective solutions.
5. Optimize and improve existing systems to enhance performance and user experience.
6. Participate in code reviews and provide constructive feedback to fellow team members.
7. Stay updated with industry trends and advancements in software development to propose new ideas and technologies for the platform.
8. Work closely with product managers and designers to understand requirements and translate them into technical solutions.
9. Collaborate with front-end developers to integrate user-facing elements with server-side logic.
10. Document and maintain technical specifications and system documentation.
11. Continuously monitor and improve system security, reliability, and scalability.
12. Proactively communicate progress, issues, and roadblocks to the team and stakeholders.
13. Contribute to a positive and collaborative work environment by sharing knowledge and mentoring junior team members.
14. Adhere to coding standards and best practices, and actively participate in maintaining code quality.
15. Follow agile development methodologies and participate in scrum meetings.
16. Continuously improve technical skills and knowledge through self-learning and training opportunities.
17. Uphold company values and promote a customer-centric mindset in all aspects of the development process.

According to JobzMall, the average salary range for a Backend Software Engineer Graduate (Customer Service Platform) in Seattle, WA, USA is $80,000 - $110,000 per year. This may vary based on factors such as the specific company, location, and level of experience.

ByteDance is a technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures, and geographies. Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. For example, TikTok, Helo, Vigo Video, Douyin, and Huoshan.