Burlington Stores

Shortage Control Lead

Burlington Stores

Concord, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Burlington Stores, where we believe that every individual has the potential to make a difference. As a nationally recognized retailer, we pride ourselves on providing our customers with quality merchandise at unbeatable prices. We are currently seeking a dedicated and experienced Shortage Control Lead to join our team and help protect our assets. If you are a detail-oriented and proactive individual with a passion for loss prevention, we encourage you to apply for this rewarding opportunity.

  1. Oversee and manage the daily operations of the shortage control department.
  2. Develop and implement effective strategies and procedures to prevent and detect retail theft and fraud.
  3. Train and supervise a team of shortage control associates to ensure adherence to company policies and procedures.
  4. Conduct investigations and audits to identify and resolve potential security risks and issues.
  5. Collaborate with store management to develop and implement shrink reduction plans.
  6. Stay updated on industry trends and best practices in loss prevention to continuously improve the effectiveness of the shortage control program.
  7. Monitor and analyze shrinkage data to identify areas for improvement and make recommendations for corrective action.
  8. Maintain accurate records of all shortage control activities and provide regular reports to upper management.
  9. Conduct regular training and awareness programs for store associates to educate them on loss prevention techniques.
  10. Work closely with law enforcement agencies to investigate and prosecute cases of theft and fraud.
  11. Ensure compliance with company policies and legal requirements related to loss prevention and security.
  12. Serve as a role model for ethical behavior and promote a positive and safe work environment for all employees.
  13. Handle any escalated shortage control issues or incidents in a timely and professional manner.
  14. Assist in the development and implementation of safety and security protocols for the store.
  15. Contribute to the overall success of the store by achieving shortage control and shrinkage goals.
Where is this job?
This job is located at Concord, NC, USA
Job Qualifications
  • Strong Communication Skills: The Shortage Control Lead Must Possess Excellent Communication Skills In Order To Effectively Communicate With Store Associates, Management, And External Partners Regarding Shortage Control Strategies And Initiatives.

  • Experience In Retail Loss Prevention: Candidates For This Role Should Have A Minimum Of 3-5 Years Of Experience In Retail Loss Prevention, With A Proven Track Record Of Successfully Implementing And Managing Shortage Control Programs.

  • Analytical Skills: The Shortage Control Lead Must Have Strong Analytical Skills To Identify Trends, Analyze Data, And Develop Action Plans To Address Shortage Issues. Proficiency In Microsoft Excel And Other Data Analysis Tools Is Preferred.

  • Team Management Experience: This Role Requires The Ability To Lead And Manage A Team Of Shortage Control Associates, Including Hiring, Training, And Scheduling. Previous Experience In Team Management Is A Must.

  • Knowledge Of Retail Operations: In Addition To Loss Prevention Knowledge, Candidates Should Have A Strong Understanding Of Retail Operations, Including Inventory Management, Store Processes, And Customer Service. This Will Help In Developing Effective Shortage Control Strategies That Align With The Overall Goals Of The Company.

Required Skills
  • Process Improvement

  • Inventory Management

  • Data Analysis

  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • Organizational Skills

  • Forecasting

  • Team Leadership

  • Resource allocation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Shortage Control Lead in Concord, NC, USA is $45,000 to $60,000 per year. This can vary depending on the specific company, industry, and level of experience. Some factors that may affect salary include education level, certifications, and additional skills or responsibilities.

Additional Information
Burlington Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 14th, 2025
Apply BeforeAugust 19th, 2025
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About Burlington Stores

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.

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