Burlington Stores

Retail Shortage Control

Burlington Stores

Mishawaka, IN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Burlington Stores, where every day is an opportunity to make a difference! As a leading retailer in the industry, we are dedicated to providing our customers with an exceptional shopping experience. We are currently seeking a reliable and detail-oriented individual to join our team as a Retail Shortage Control associate. In this role, you will play a crucial part in ensuring the security and profitability of our store by identifying and addressing shortage concerns. If you have a keen eye for detail, strong communication skills, and a passion for delivering exceptional customer service, we want to hear from you!

  1. Monitor and identify potential shortage concerns within the store.
  2. Conduct thorough investigations and follow proper protocol when addressing shortage issues.
  3. Collaborate with store management and other team members to implement shortage control strategies.
  4. Maintain accurate and detailed records of shortage incidents and investigations.
  5. Utilize surveillance equipment to monitor store activity and identify any suspicious behavior.
  6. Work closely with the loss prevention team to prevent and reduce shrinkage.
  7. Communicate effectively with customers and team members to provide exceptional customer service.
  8. Follow company policies and procedures regarding shortage control and safety protocols.
  9. Train and educate team members on shortage control procedures and best practices.
  10. Stay updated on industry trends and techniques for preventing and addressing theft and fraud.
  11. Maintain a professional and courteous demeanor at all times.
  12. Work with a sense of urgency and efficiency to address shortage concerns in a timely manner.
  13. Assist with store opening and closing procedures as needed.
  14. Support other team members in various tasks and responsibilities as assigned by management.
  15. Uphold the company's values and represent the brand positively to customers and the community.
Where is this job?
This job is located at Mishawaka, IN, USA
Job Qualifications
  • Knowledge Of Loss Prevention Techniques: A Successful Candidate For A Retail Shortage Control Job At Burlington Stores Should Possess A Strong Understanding Of Loss Prevention Techniques And Strategies, Including Surveillance And Theft Prevention Methods.

  • Strong Analytical Skills: The Ability To Analyze Data And Identify Trends Is Essential For A Retail Shortage Control Job. Candidates Should Be Able To Use Data To Identify Potential Areas Of Risk And Develop Effective Solutions.

  • Attention To Detail: Retail Shortage Control Requires A High Level Of Attention To Detail To Identify Potential Theft And Fraud. Candidates Should Be Able To Notice Discrepancies And Inconsistencies That May Indicate Fraudulent Activity.

  • Communication And Interpersonal Skills: Effective Communication And Interpersonal Skills Are Important For A Retail Shortage Control Job, As The Role Often Involves Working With Store Management And Employees To Implement Loss Prevention Strategies.

  • Experience In Retail: Prior Experience In A Retail Environment Is Highly Desirable For A Retail Shortage Control Job. Candidates Who Have Worked In A Retail Setting Will Have A Better Understanding Of The Challenges And Risks Associated With Loss Prevention In A Retail Store.

Required Skills
  • Inventory Management

  • Data Analysis

  • Organizational Skills

  • Auditing

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Surveillance

  • Fraud detection

  • retail operations

  • Investigation

Soft Skills
  • Communication

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Shortage Control in Mishawaka, IN, USA is between $26,000 and $45,000 per year. This may vary depending on the specific job responsibilities, experience level, and company.

Additional Information
Burlington Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2026
Apply BeforeApril 25th, 2026
This job posting is from a verified source. 

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About Burlington Stores

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.

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