Burlington Stores

Retail Sales Associate

Burlington Stores

Naperville, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people person with a passion for fashion and exceptional customer service skills? Look no further! Burlington Stores is currently seeking a dedicated and enthusiastic Retail Sales Associate to join our team. In this role, you'll have the opportunity to work with a dynamic team in a fast-paced environment, assisting customers with finding the perfect items to fit their needs and style. If you have a positive attitude, a strong work ethic, and a desire to learn and grow, we want you on our team! Read on to see if you have what it takes to be a part of the Burlington family.

  1. Provide exceptional customer service to all shoppers, making them feel welcome and valued.
  2. Assist customers in finding and selecting merchandise that meets their needs and preferences.
  3. Maintain a thorough knowledge of current fashion trends and product offerings.
  4. Ensure all merchandise is accurately displayed and priced.
  5. Process transactions accurately and efficiently, including cash handling and credit card transactions.
  6. Maintain a clean and organized sales floor and fitting room areas.
  7. Build and maintain strong relationships with customers, providing personalized service and recommendations.
  8. Continuously learn and stay updated on product knowledge and company policies and procedures.
  9. Meet and exceed sales goals, actively seeking out opportunities to increase sales and add-on items.
  10. Collaborate with team members to create a positive and cohesive work environment.
  11. Handle customer inquiries and complaints, providing appropriate resolutions and escalating issues when necessary.
  12. Adhere to all company policies and procedures, including safety and loss prevention measures.
  13. Participate in ongoing training and development programs.
  14. Maintain a professional and friendly demeanor at all times.
  15. Continuously strive to improve the customer shopping experience and contribute to the overall success of the store.
Where is this job?
This job is located at Naperville, IL, USA
Job Qualifications
  • Previous Retail Sales Experience: A Qualified Candidate For This Position Should Have At Least 1-2 Years Of Experience In A Retail Sales Role, Preferably In A Similar Store Environment.

  • Strong Customer Service Skills: Retail Sales Associates Are The Face Of The Store And Must Have Excellent Customer Service Skills To Assist And Engage With Customers, Handle Inquiries, And Resolve Any Issues Or Complaints.

  • Knowledge Of The Products: A Good Understanding Of The Products Sold By Burlington Stores Is Essential For A Retail Sales Associate. Candidates With Prior Knowledge Of Fashion Trends, Fabrics, And Brands Will Have An Advantage In This Role.

  • Ability To Work In A Fast-Paced Environment: Retail Sales Associates Are Required To Work In A Fast-Paced, High-Volume Environment. A Qualified Candidate Should Be Able To Multitask, Handle Pressure, And Work Efficiently To Meet Sales Targets And Assist Customers.

  • Excellent Communication And Teamwork Skills: Retail Sales Associates Must Be Able To Communicate Effectively With Customers And Work Well With Their Team Members. Strong Interpersonal Skills, A Positive Attitude, And The Ability To Work Collaboratively Are Crucial For Success In This Role.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Naperville, IL, USA is between $25,000 and $40,000 per year. However, this can vary depending on factors such as the specific company, the individual's experience and skills, and the type of retail environment (e.g. luxury boutique vs. mass market store). Additionally, some retail sales associates may also receive commission or bonuses based on their sales performance.

Additional Information
Burlington Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 16th, 2025
Apply BeforeAugust 15th, 2025
This job posting is from a verified source. 

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About Burlington Stores

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.

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