Retail Front End Supervisor
Are you a natural leader with a passion for delivering exceptional customer service? Are you looking for an exciting opportunity to advance your career in retail management? If so, Burlington Stores is seeking a dynamic and experienced Retail Front End Supervisor to join our team! In this role, you will be responsible for overseeing the front end operations, supervising cashiers and customer service associates, and ensuring a seamless checkout experience for our valued customers. To excel in this position, you must possess strong leadership skills, have a customer-centric mindset, and thrive in a fast-paced environment. Join our team and be a part of our mission to provide our customers with an unbeatable shopping experience.
- Manage and supervise the front end operations of the retail store.
- Ensure smooth and efficient checkout processes for customers.
- Train and develop cashiers and customer service associates.
- Monitor and maintain adequate staffing levels for the front end.
- Address any customer service issues or concerns in a timely and professional manner.
- Implement and enforce company policies and procedures.
- Conduct regular performance evaluations and provide feedback to team members.
- Create and maintain a positive and welcoming environment for customers and team members.
- Collaborate with other supervisors and managers to ensure overall store success.
- Continuously seek ways to improve customer service and operational efficiency.
- Handle cash handling and register management accurately and in compliance with company policies.
- Adhere to all safety and security protocols to protect our customers and team members.
- Lead by example and uphold the company's values and standards.
- Keep track of inventory and replenish supplies as needed.
- Serve as a role model for team members and promote a strong work ethic.
Strong Leadership Skills: A Retail Front End Supervisor Should Possess Excellent Leadership Skills In Order To Effectively Manage A Team Of Cashiers And Front End Associates. This Includes The Ability To Delegate Tasks, Provide Guidance And Support, And Resolve Conflicts.
Experience In Retail Management: Candidates For This Position Should Have Prior Experience In A Retail Management Role, Preferably In A Front End Or Customer Service-Focused Position. This Experience Should Include Overseeing Cashiers, Managing Customer Transactions, And Ensuring Compliance With Company Policies And Procedures.
Excellent Customer Service Skills: As A Supervisor, This Individual Will Be Responsible For Handling Escalated Customer Service Issues And Ensuring That All Customers Have A Positive Shopping Experience. Therefore, Strong Customer Service Skills, Including The Ability To Handle Difficult Situations And Resolve Complaints, Are Essential For This Role.
Knowledge Of Retail Operations: A Successful Retail Front End Supervisor Should Have A Thorough Understanding Of Retail Operations, Including Inventory Management, Merchandising, And Sales Techniques. This Knowledge Will Enable Them To Effectively Support Their Team And Contribute To The Overall Success Of The Store.
Communication And Organizational Skills: Effective Communication And Organization Are Crucial For A Retail Front End Supervisor To Effectively Manage Their Team And Ensure That All Front End Operations Run Smoothly. This Includes Being Able To Communicate Clearly With Customers And Employees, As Well As Maintaining Accurate Records And Schedules.
Communication Skills
Inventory Management
Time Management
Product knowledge
Problem Solving
customer service
Cash Handling
Visual merchandising
Team Leadership
Sales management
Training and Development
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Front End Supervisor in Baton Rouge, LA, USA is between $41,000 and $54,000 per year. However, this may vary depending on factors such as experience, education, and the specific company or organization.
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Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.
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