Burlington Stores

Retail Front End Supervisor - Full-Time

Burlington Stores

Holly Springs, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a natural leader with a passion for retail? Do you thrive in a fast-paced environment and enjoy providing exceptional customer service? If so, we have the perfect opportunity for you! Burlington Stores is seeking a dynamic and motivated individual to join our team as a Retail Front End Supervisor. As a Full-Time Supervisor, you will play a key role in ensuring the smooth operation of our front-end operations, while also providing guidance and support to our team of associates. If you have a strong work ethic, excellent communication skills, and a minimum of 2 years of supervisory experience in a retail setting, we want to hear from you! Join us at Burlington Stores and take the next step in your retail career.

  1. Oversee the smooth operation of front-end operations, including cashiers and customer service associates.
  2. Provide leadership, guidance, and support to a team of retail associates.
  3. Ensure exceptional customer service is provided to all customers, addressing any concerns or issues in a timely and professional manner.
  4. Train and develop new associates, ensuring they are knowledgeable about company policies and procedures, as well as providing ongoing coaching and feedback to existing associates.
  5. Monitor inventory levels and assist with store merchandising to maximize sales and meet company goals.
  6. Maintain a clean and organized front-end area to create a positive shopping experience for customers.
  7. Handle cash and credit transactions accurately and efficiently, following company policies and procedures.
  8. Collaborate with other supervisors and managers to ensure overall store operations run smoothly.
  9. Maintain a strong understanding of product knowledge and stay up-to-date on current promotions, sales, and company initiatives.
  10. Act as a role model for the team, demonstrating a strong work ethic, positive attitude, and excellent customer service skills.
  11. Adhere to all safety and security protocols to protect company assets and maintain a safe working environment.
  12. Communicate effectively with store management regarding any issues or concerns, providing solutions and recommendations as needed.
  13. Continuously strive to improve processes and procedures to increase efficiency and productivity.
  14. Uphold company values and policies at all times, setting a positive example for all team members.
Where is this job?
This job is located at Holly Springs, NC, USA
Job Qualifications
  • Leadership Experience: A Successful Candidate For A Retail Front End Supervisor Position Should Have At Least 1-2 Years Of Experience In A Leadership Role, Preferably In A Retail Setting. This Will Demonstrate Their Ability To Manage And Motivate A Team.

  • Strong Communication Skills: As A Front End Supervisor, This Individual Will Be Responsible For Communicating With Both Customers And Employees. They Should Be Able To Effectively Convey Information And Handle Any Customer Concerns Or Complaints.

  • Cash Handling Experience: The Front End Supervisor Will Be Responsible For Overseeing Cashiers And Managing The Store's Cash Flow. Previous Experience Handling Cash And Performing Cash Audits Is Essential For This Role.

  • Organizational Skills: The Front End Supervisor Will Be Responsible For Ensuring The Front End Of The Store Is Running Smoothly And Efficiently. This Requires Strong Organizational Skills To Manage Schedules, Inventory, And Customer Flow.

  • Customer Service Experience: A Successful Front End Supervisor Should Have A Strong Background In Customer Service. They Should Be Able To Handle Difficult Situations With Grace And Provide Excellent Service To Ensure Customer Satisfaction. Previous Experience In A Customer-Facing Role Is Preferred.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • Problem Solving

  • Leadership

  • customer service

  • Merchandising

  • Cash Handling

  • staff training

  • Sales Strategy

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Networking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Front End Supervisor - Full-Time in Holly Springs, NC, USA is $35,000-$45,000 per year. This may vary depending on the specific company, location, and level of experience.

Additional Information
Burlington Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 12th, 2025
Apply BeforeMay 10th, 2026
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About Burlington Stores

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.

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