Retail Front End Supervisor

Are you a natural leader with a passion for delivering exceptional customer service? Do you thrive in a fast-paced retail environment? If so, we have an exciting opportunity for you to join our team as a Retail Front End Supervisor at Burlington Stores!As a front end supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our store's front end, including cashiers, customer service, and sales floor support. You will oversee a team of dedicated associates, providing guidance, coaching, and support to help them succeed in their roles.To excel in this position, you must have strong communication and interpersonal skills, as well as a proven track record of leadership and customer service. Previous retail experience is preferred, but most importantly, we are looking for individuals with a positive attitude, a strong work ethic, and a commitment to delivering an exceptional shopping experience for our customers.If you are ready for a challenging and rewarding career in retail, we invite you to apply for our Retail Front End Supervisor position at Burlington Stores. Join our team and be a part of a company that values and invests in its employees' growth and development.

1. Oversee the front end operations of the store, including cashiers, customer service, and sales floor support.
2. Manage and lead a team of front end associates, providing guidance, coaching, and support to ensure their success.
3. Ensure the smooth and efficient operation of the front end, including monitoring checkout lines, resolving customer issues, and managing inventory levels.
4. Train and develop front end associates on company policies, procedures, and customer service standards.
5. Monitor and maintain accurate cash handling procedures and ensure compliance with company policies.
6. Handle escalated customer complaints and provide resolutions in a timely and professional manner.
7. Ensure the store's front end is clean, organized, and visually appealing to customers.
8. Collaborate with other supervisors and managers to ensure a seamless shopping experience for customers.
9. Assist in scheduling front end staff to ensure adequate coverage during peak business hours.
10. Conduct regular performance evaluations and provide ongoing feedback to front end associates to help them improve.
11. Continuously strive to improve customer service and ensure a positive shopping experience for all customers.
12. Stay updated on industry trends and competitor activities to make recommendations for improvement.
13. Uphold company policies and procedures, including safety and security protocols.
14. Handle administrative tasks such as payroll, scheduling, and inventory management.
15. Act as a role model for associates, promoting a positive and professional work environment.

According to JobzMall, the average salary range for a Retail Front End Supervisor in Atlanta, GA, USA is between $31,000 and $45,000 per year. However, this can vary depending on the specific company, location, and level of experience of the individual. Some front end supervisors may also receive additional benefits such as bonuses, commission, and health insurance.

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.