Burlington Stores

Retail Front End Supervisor

Burlington Stores

Katy, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Burlington Stores, where we are dedicated to providing our customers with an exceptional shopping experience. We are currently seeking a dynamic and customer-focused individual to join our team as a Retail Front End Supervisor. As a Front End Supervisor, you will play a crucial role in leading and motivating our front end team to ensure efficient operations and exceptional customer service. If you have a passion for retail and the ability to thrive in a fast-paced environment, we want to hear from you!

  1. Oversee the daily operations of the front end department, including cashiering, customer service, and merchandise presentation.
  2. Train and develop a team of front end associates to deliver exceptional customer service and meet performance goals.
  3. Monitor and maintain productivity levels, ensuring efficient and accurate transactions at the register.
  4. Resolve customer complaints and issues in a timely and professional manner.
  5. Collaborate with other supervisors and store management to ensure a cohesive and positive work environment.
  6. Conduct regular audits of cash handling procedures and implement corrective actions as needed.
  7. Ensure compliance with company policies and procedures, including safety and security protocols.
  8. Create and maintain employee schedules to ensure adequate coverage during peak business hours.
  9. Monitor inventory levels and communicate any shortages or excess stock to management.
  10. Continuously seek out opportunities to improve the customer shopping experience and implement changes as needed.
Where is this job?
This job is located at Katy, TX, USA
Job Qualifications
  • Strong Leadership Skills And The Ability To Effectively Manage And Motivate A Team.

  • Previous Supervisory Experience In A Retail Setting, Preferably In A Front End Or Customer Service Role.

  • Excellent Customer Service Skills And The Ability To Handle Difficult Situations With Patience And Professionalism.

  • Proficient In Cash Handling And Point Of Sale Systems, With A High Level Of Accuracy And Attention To Detail.

  • Knowledge Of Retail Operations, Including Inventory Management And Visual Merchandising, To Ensure Efficient And Organized Front End Processes.

Required Skills
  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • Problem Solving

  • Leadership

  • Inventory Control

  • customer service

  • Cash Handling

  • Visual merchandising

  • Organizational

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Front End Supervisor in Katy, TX, USA is $30,000 - $50,000 per year. This may vary depending on the specific job duties, experience level, and the size and type of the retail establishment. Some employers may also offer additional benefits and bonuses.

Additional Information
Burlington Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 14th, 2025
Apply BeforeApril 11th, 2026
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About Burlington Stores

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.

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