Burlington Stores

Retail Front End Supervisor

Burlington Stores

Princeton, NJ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a natural leader with a passion for retail? Do you thrive in a fast-paced environment and enjoy working with a dynamic team? If so, we have an exciting opportunity for you! Burlington Stores is seeking a Retail Front End Supervisor to join our dedicated team. As the face of our store, you will be responsible for overseeing the front end operations and ensuring exceptional customer service. To be successful in this role, you must possess strong leadership skills, have a customer-centric mindset, and be able to multitask efficiently. Join us in providing our customers with an exceptional shopping experience!

  1. Oversee front end operations: Manage the day-to-day operations of the front end, including cash handling, customer service, and inventory management.
  2. Ensure exceptional customer service: Train and supervise front end staff to provide excellent customer service and resolve any customer issues or complaints.
  3. Lead and motivate team: Utilize strong leadership skills to motivate and inspire the front end team to achieve sales goals and provide an exceptional shopping experience for customers.
  4. Monitor and maintain front end standards: Ensure that all front end processes and procedures are followed, and that the front end area is clean, organized, and well-stocked at all times.
  5. Train and develop team members: Provide training and development opportunities for front end staff to enhance their skills and knowledge, and promote career growth within the company.
  6. Collaborate with other departments: Work closely with other departments, such as merchandising and operations, to ensure smooth and efficient store operations.
  7. Manage cash handling: Oversee cash handling procedures to ensure accuracy and security, and reconcile daily cash reports.
  8. Implement loss prevention strategies: Monitor front end activities to prevent loss and theft, and take appropriate action if any discrepancies are identified.
  9. Handle escalated customer issues: Step in to resolve any escalated customer issues and ensure customer satisfaction.
  10. Maintain a safe working environment: Ensure that all safety and security protocols are followed to maintain a safe working environment for employees and customers.
Where is this job?
This job is located at Princeton, NJ, USA
Job Qualifications
  • Previous Supervisory Experience: Candidates Should Have At Least 2-3 Years Of Experience In A Supervisory Role, Preferably In A Retail Environment. This Will Demonstrate Their Ability To Lead And Manage A Team Effectively.

  • Strong Communication Skills: A Retail Front End Supervisor Must Be Able To Communicate Effectively With Both Customers And Employees. They Should Have Excellent Verbal And Written Communication Skills To Handle Any Customer Complaints Or Issues That May Arise.

  • Knowledge Of Retail Operations: Candidates Should Have A Strong Understanding Of Retail Operations, Including Inventory Management, Cash Handling, And Customer Service. This Will Ensure They Can Effectively Oversee The Front End Of The Store And Make Informed Decisions.

  • Ability To Multitask: Retail Front End Supervisors Are Responsible For Overseeing Multiple Tasks At Once, Such As Managing The Cash Registers, Assisting Customers, And Supervising Employees. Candidates Should Have The Ability To Prioritize And Handle Multiple Tasks Simultaneously.

  • Strong Leadership Skills: A Successful Retail Front End Supervisor Should Be A Strong Leader Who Can Motivate And Guide Their Team To Achieve Sales Goals And Provide Excellent Customer Service. They Should Be Able To Make Tough Decisions, Delegate Tasks, And Provide Feedback To Employees To Help Them Improve.

Required Skills
  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • Problem Solving

  • Leadership

  • Inventory Control

  • customer service

  • Cash Handling

  • Visual merchandising

  • Sales Strategy

  • Training And

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Front End Supervisor in Princeton, NJ, USA is typically between $35,000 and $50,000 per year. However, this can vary depending on the specific company and their compensation policies, as well as the individual's level of experience and qualifications. Benefits and bonuses may also be included in the overall compensation package.

Additional Information
Burlington Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 2nd, 2024
Apply BeforeJuly 20th, 2025
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About Burlington Stores

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.

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