Burlington Stores

Retail Front End Supervisor

Burlington Stores

Fort Lauderdale, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a natural leader with a passion for delivering exceptional customer service? Look no further, because we have the perfect opportunity for you! Burlington Stores is seeking a dynamic and enthusiastic Retail Front End Supervisor to join our team. As a key member of our front end team, you will have the opportunity to inspire and mentor our associates while ensuring a seamless checkout experience for our valued customers. If you have previous supervisory experience in a retail setting and a strong attention to detail, we want to hear from you! Join us in our mission to provide our customers with an unbeatable shopping experience.

  1. Lead and supervise the front end team to ensure efficient and effective operations.
  2. Mentor and motivate team members to deliver exceptional customer service.
  3. Ensure a seamless and timely checkout process for customers.
  4. Set and maintain high standards for customer service and store appearance.
  5. Train new team members on front end procedures and customer service expectations.
  6. Monitor and manage cashier performance, providing feedback and coaching as needed.
  7. Handle customer inquiries and complaints in a professional and timely manner.
  8. Maintain accurate cash handling procedures and reconcile cash drawers.
  9. Collaborate with other supervisors and store management to improve processes and procedures.
  10. Uphold company policies and procedures and ensure team members are following them.
  11. Assist in scheduling and managing payroll for front end team.
  12. Conduct performance evaluations and provide regular feedback to team members.
  13. Ensure compliance with safety and security procedures.
  14. Stay informed on company initiatives and promotions to effectively communicate to team members and customers.
  15. Continuously seek opportunities to improve customer service and operational efficiency.
  16. Act as a role model for professional behavior and customer service.
  17. Maintain a positive and collaborative working relationship with team members and other departments.
  18. Keep track of front end inventory and report any discrepancies to management.
  19. Handle any other duties or tasks as assigned by store management.
Where is this job?
This job is located at Fort Lauderdale, FL, USA
Job Qualifications
  • Strong Leadership Skills: A Retail Front End Supervisor Must Possess Excellent Leadership Abilities To Effectively Manage A Team Of Cashiers And Sales Associates.

  • Retail Experience: A Minimum Of 2-3 Years Of Experience In A Retail Environment Is Typically Required For This Role, As It Involves Overseeing Day-To-Day Operations And Ensuring Quality Customer Service.

  • Excellent Communication Skills: As A Supervisor, Effective Communication Is Crucial For Delegating Tasks, Providing Feedback, And Resolving Any Issues That May Arise.

  • Cash Handling And Inventory Management Experience: Retail Front End Supervisors Are Responsible For Managing Cashiers And Ensuring That All Transactions Are Accurate And Secure. They Should Also Be Familiar With Inventory Management Processes To Ensure That Shelves Are Stocked And Organized.

  • Customer Service Orientation: A Strong Focus On Customer Satisfaction Is Essential For This Role, As Retail Front End Supervisors Are Responsible For Creating A Positive Shopping Experience For Customers And Handling Any Complaints Or Concerns.

Required Skills
  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • Inventory Control

  • customer service

  • Merchandising

  • Cash Handling

  • Sales Analysis

  • Training and Development

  • Problem-Solving

  • Conflict

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Front End Supervisor in Fort Lauderdale, FL, USA is $30,000 to $45,000 per year. This range can vary depending on factors such as years of experience, education level, and type of retail establishment. Some companies may also offer additional benefits and bonuses.

Additional Information
Burlington Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 2nd, 2024
Apply BeforeMay 10th, 2026
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About Burlington Stores

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.

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