Burlington Stores

Retail Front End Supervisor

Burlington Stores

Oceanside, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a natural leader with a passion for retail? Do you thrive in a fast-paced environment and enjoy providing exceptional customer service? If so, Burlington Stores is looking for a Retail Front End Supervisor to join our team! As a Front End Supervisor, you will be responsible for managing the checkout process, ensuring efficient operations, and delivering a positive shopping experience for our customers. We are seeking individuals who are motivated, organized, and have a strong understanding of retail operations. If this sounds like you, we would love to hear from you!

  1. Oversee the checkout process: The Retail Front End Supervisor will be responsible for managing the checkout process and ensuring that it runs smoothly and efficiently.
  2. Provide exceptional customer service: The Front End Supervisor will be expected to deliver excellent customer service and ensure that all customer interactions are positive.
  3. Manage staff: This role will involve managing and supervising a team of front end employees, including assigning tasks, providing guidance, and addressing any performance issues.
  4. Ensure efficient operations: The Front End Supervisor will be responsible for maintaining the efficiency of the front end area, including monitoring productivity, managing inventory, and addressing any operational issues that arise.
  5. Train and onboard new employees: The Retail Front End Supervisor will be responsible for training and onboarding new employees, ensuring they understand company policies and procedures, and providing ongoing support and guidance.
  6. Monitor and maintain inventory: The Front End Supervisor will be responsible for monitoring and maintaining inventory levels, including ordering supplies as needed and conducting regular inventory counts.
  7. Uphold company standards: The Retail Front End Supervisor will be expected to uphold company standards and policies, including ensuring a clean and organized front end area, adhering to safety protocols, and enforcing company policies.
  8. Handle customer inquiries and complaints: The Front End Supervisor will be responsible for addressing customer inquiries and complaints, finding solutions to any issues that arise, and ensuring a positive shopping experience for all customers.
  9. Maintain a positive work environment: The Retail Front End Supervisor will be responsible for promoting a positive and inclusive work environment for all employees, fostering teamwork and collaboration, and promoting a strong company culture.
  10. Keep up-to-date with industry trends: The Front End Supervisor will be expected to stay informed about industry trends and best practices, and make recommendations for improvements or changes to front end operations.
Where is this job?
This job is located at Oceanside, CA, USA
Job Qualifications
  • Previous Supervisory Experience: The Ideal Candidate Should Have At Least 1-2 Years Of Experience In A Supervisory Role, Preferably In A Retail Setting. This Will Demonstrate Their Ability To Lead And Manage A Team Effectively.

  • Strong Customer Service Skills: As A Front End Supervisor, The Candidate Will Be Responsible For Ensuring Excellent Customer Service At All Times. This Requires Strong Communication Skills, Problem-Solving Abilities, And A Friendly Demeanor.

  • Knowledge Of Retail Operations: The Candidate Should Have A Good Understanding Of Retail Operations And Be Familiar With Tasks Such As Cash Handling, Inventory Management, And Visual Merchandising. This Will Enable Them To Train And Guide Their Team Effectively.

  • Attention To Detail: A Front End Supervisor Must Be Detail-Oriented And Have The Ability To Spot Errors And Discrepancies Quickly. This Is Important In Maintaining Accurate Records And Ensuring The Smooth Operation Of The Front End.

  • Ability To Multitask And Work In A Fast-Paced Environment: Retail Stores Can Get Busy, And A Front End Supervisor Must Be Able To Handle Multiple Tasks Simultaneously While Maintaining A High Level Of Efficiency. The Candidate Should Be Able To Thrive In A Fast-Paced Environment And Handle Pressure Well.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Leadership

  • Inventory Control

  • customer service

  • Team Building

  • Cash Handling

  • Visual merchandising

  • Sales management

  • employee training

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Front End Supervisor in Oceanside, CA, USA is $30,000 to $45,000 per year. However, this can vary depending on factors such as the specific company, experience level, and job responsibilities.

Additional Information
Burlington Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 2nd, 2024
Apply BeforeSeptember 18th, 2025
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About Burlington Stores

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.

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