Retail Front End Supervisor

At Burlington Stores, we are committed to providing our customers with the best shopping experience possible. We are currently seeking a motivated and customer-focused Retail Front End Supervisor to join our team. In this role, you will oversee the front end operations of our store, ensuring that our checkout process is efficient and our customers are satisfied. If you have a passion for retail and excellent leadership skills, we want to hear from you. Join us at Burlington Stores and be a part of a team that is dedicated to delivering exceptional service to our customers.

1. Oversee the front end operations of the store, including the checkout process, to ensure efficiency and customer satisfaction.
2. Train and motivate front end staff to provide excellent customer service and maintain a positive and professional demeanor at all times.
3. Monitor and maintain the accuracy of cash handling procedures, including cashiers' registers, safe, and cash office.
4. Handle any customer complaints or issues that may arise at the front end, ensuring a timely and satisfactory resolution.
5. Collaborate with other store departments to ensure a smooth and seamless shopping experience for customers.
6. Maintain the cleanliness and organization of the front end area, including registers, checkout lanes, and customer service desk.
7. Conduct regular audits to ensure compliance with company policies and procedures, including safety protocols and cash handling.
8. Create and implement strategies to improve front end operations and customer service, leading to increased sales and customer loyalty.
9. Monitor inventory levels and communicate any discrepancies or issues to the appropriate departments.
10. Continuously evaluate and improve front end processes and procedures to increase efficiency and reduce wait times for customers.
11. Provide regular performance feedback and coaching to front end staff to ensure a high level of productivity and customer satisfaction.
12. Collaborate with store management to develop and implement training programs for new and existing front end employees.
13. Stay up-to-date on industry trends and customer service best practices to ensure that Burlington Stores remains a leader in the retail industry.
14. Maintain a positive and professional attitude at all times, representing Burlington Stores' values and brand to customers and staff.

According to JobzMall, the average salary range for a Retail Front End Supervisor in Los Angeles, CA, USA is $37,000 - $52,000 per year. This may vary depending on the specific company, location, and level of experience. Some factors that can affect salary include the size and type of retail store, the supervisor's responsibilities and level of authority, and the overall financial performance of the store. Additional benefits and bonuses may also be included in the overall compensation package.

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.