Retail Front End Supervisor

Are you an experienced retail professional looking to take on a leadership position? Burlington Stores is seeking an exceptional Retail Front End Supervisor to join our dynamic team. In this role, you'll be responsible for overseeing and managing the front end operations, providing outstanding customer service, and mentoring and developing the front end staff.To be successful in this role, you should have a minimum of 2 years of prior retail experience, excellent customer service and problem-solving skills, and strong leadership skills. We're looking for an organized individual with great communication skills and a passion for delighting our customers. If this sounds like you, we'd love to hear from you.

Responsibilities:

1. Oversee and manage front end operations, including cashiering, customer service, and product display.
2. Provide excellent customer service and ensure customer satisfaction.
3. Mentor and develop front end staff, including training, scheduling, and performance management.
4. Troubleshoot customer service and operational issues.
5. Monitor and track front end performance metrics.
6. Ensure front end staff adhere to store policies and procedures.
7. Maintain a clean and organized work area.
8. Maintain accurate records of store inventory and sales.
9. Respond promptly to customer inquiries and complaints.
10. Assist with recruiting, hiring, and onboarding new front end staff.

According to JobzMall, the average salary range for a Retail Front End Supervisor in New York, NY, USA is between $32,000 and $50,000. This range is based on the salary data of similar job titles found in the same location.

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.