Receptionist
Are you a friendly and organized individual with a passion for customer service? Do you thrive in a fast-paced environment and enjoy interacting with people? If so, we have the perfect opportunity for you! Burlington Stores is currently seeking a Receptionist to join our team. As the first point of contact for our customers, the Receptionist plays a crucial role in creating a positive and welcoming experience. We are looking for a highly personable and detail-oriented individual who can handle multiple tasks with ease. If you possess excellent communication skills and have a knack for multitasking, we encourage you to apply for this exciting opportunity.
- Greet and welcome customers in a friendly and professional manner.
- Act as the first point of contact for all customers and visitors, both in person and over the phone.
- Provide exceptional customer service by addressing customer inquiries and concerns promptly and effectively.
- Maintain a clean and organized reception area, ensuring a positive and welcoming environment for customers.
- Answer phone calls and direct them to the appropriate department or individual.
- Schedule appointments and maintain appointment calendars for multiple employees.
- Assist with administrative tasks such as data entry, filing, and organizing documents.
- Collaborate with other team members to ensure smooth operations and efficient customer service.
- Adhere to company policies and procedures, including maintaining confidentiality of sensitive information.
- Continuously strive to improve customer service by gathering feedback and making suggestions for improvement.
- Attend training and development programs to enhance skills and knowledge.
- Handle cash and credit card transactions for customer purchases.
- Multi-task effectively and prioritize tasks based on urgency.
- Remain calm and professional in high-stress situations.
- Perform any other duties assigned by the management team to support the overall success of the store.
Excellent Communication Skills: A Receptionist At Burlington Stores Must Possess Strong Verbal And Written Communication Skills In Order To Effectively Interact With Customers, Employees, And Management.
Proficient Computer Skills: The Job Of A Receptionist Requires The Use Of Various Computer Programs And Applications, Such As Microsoft Office, Email, And Databases. The Ideal Candidate Should Be Comfortable With Using Technology And Have Good Typing Skills.
Organizational Skills: As The First Point Of Contact For Customers And Visitors, A Receptionist Must Be Organized And Able To Manage Multiple Tasks Simultaneously. This Includes Answering Phone Calls, Scheduling Appointments, And Maintaining Records.
Customer Service Orientation: Burlington Stores Prides Itself On Providing Exceptional Customer Service, And The Receptionist Plays A Key Role In Maintaining This Standard. A Successful Candidate Should Have A Friendly, Helpful, And Professional Demeanor, And Be Able To Handle Customer Inquiries And Complaints Effectively.
Attention To Detail: In A Fast-Paced Retail Environment, It Is Crucial For A Receptionist To Pay Close Attention To Detail And Maintain Accuracy In Tasks Such As Data Entry, Filing, And Scheduling. This Will Ensure Smooth Operations And Prevent Errors Or Delays.
Communication
Time Management
Multitasking
Attention to detail
customer service
Cash Handling
Computer proficiency
Teamwork
Organization
Problem-Solving
Adaptability
Telephone Etiquette
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Receptionist in Burlington, NJ 08016, USA is between $28,000 and $35,000 per year. This may vary depending on the specific company, experience level, and job responsibilities. Experienced receptionists with specialized skills or in high-demand industries may earn higher salaries.
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Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.
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