Burlington Stores

Operations Service Manager

Burlington Stores

Plano, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

As the Operations Service Manager at Burlington Stores, you will be responsible for managing the day-to-day operations of our stores. You will have the opportunity to work with a diverse and talented team of professionals, and your efforts will have a direct impact on Burlington’s success. To be considered for this role, you should have a minimum of 5 years of operations management experience in a retail setting. You should also demonstrate excellent customer service and organizational skills, as well as the ability to motivate and lead a team. If you are an enthusiastic individual who is passionate about providing excellent service and has a commitment to helping Burlington succeed, then we invite you to apply for this position.

Responsibilities:

  • Manage the daily operations of Burlington Stores
  • Lead and motivate a team of professionals
  • Ensure excellent customer service
  • Monitor performance of operational processes
  • Develop strategies to improve efficiency and productivity
  • Oversee internal operations and external vendors
  • Develop and implement operational policies and procedures
  • Analyze operational performance data and identify areas for improvement
  • Monitor and manage operational costs
  • Develop and manage operational budgets
  • Monitor customer feedback and address issues
  • Manage staff training and development initiatives
Where is this job?
This job is located at Plano, TX, USA
Job Qualifications
  • Problem Solving

  • Leadership

  • Communication

  • Business Acumen

  • Strategic Planning

  • Time Management

  • Analytical Skills

  • Technical Knowledge

Required Skills
  • Documentation

  • Training

  • Planning

  • Scheduling

  • Tracking

  • organizing

  • Leading

  • Coordinating

  • Problem-Solving

  • Supervising

  • communicating

  • Analyzing

  • Facilitating

  • Collaborating

  • Delegating

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Service Manager in Plano, TX, USA is between $53,000 - $83,000 per year. This range will vary depending on experience, education, and other factors.

Additional Information
Burlington Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 31st, 2023
Apply BeforeJuly 20th, 2025
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About Burlington Stores

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.

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