Operations Service Manager

Welcome to Burlington Stores, where we strive to provide our customers with the best shopping experience possible. We are currently seeking a highly motivated and organized Operations Service Manager to join our team. In this role, you will oversee the day-to-day operations of our store, ensuring that all processes and procedures are running smoothly. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service. If you are a detail-oriented individual with a proven track record of success in retail operations, we want to hear from you!

1. Oversee and manage the daily operations of the store.
2. Ensure that all processes and procedures are followed to maintain efficient and effective operations.
3. Develop and implement strategies to improve store operations and customer satisfaction.
4. Monitor and analyze key performance indicators to identify areas for improvement and make necessary adjustments.
5. Train and coach team members on operational processes and procedures.
6. Motivate and lead a team to deliver exceptional customer service and maintain a positive work environment.
7. Communicate effectively with all levels of the organization, including senior management.
8. Maintain a high level of organization and attention to detail in all aspects of store operations.
9. Collaborate with other departments to ensure smooth and seamless operations.
10. Identify and resolve any operational issues or challenges in a timely manner.
11. Ensure compliance with company policies and procedures.
12. Monitor inventory levels and coordinate with merchandising team to maintain appropriate stock levels.
13. Conduct audits and performance evaluations to ensure operational excellence.
14. Stay current on industry trends and best practices to continuously improve store operations.
15. Uphold and promote a positive and professional image of the company.

According to JobzMall, the average salary range for a Operations Service Manager in Winston-Salem, NC, USA is $78,000 to $110,000 per year. This range can vary depending on factors such as experience, education, and the specific company or industry the manager is working in.

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.