Operations Service Manager

Welcome to Burlington Stores, where fashion meets value! We are currently seeking a dynamic and experienced Operations Service Manager to join our team. As an Operations Service Manager, you will play a crucial role in ensuring the smooth and efficient operations of our stores. You will be responsible for coordinating and overseeing various operational tasks, such as inventory management, customer service, and store maintenance. We are looking for a highly organized and customer-focused individual who is passionate about delivering exceptional service. If you have a proven track record in operations management and possess excellent leadership skills, we would love to have you on our team. Join us and be a part of our growing family at Burlington Stores!

1. Oversee and manage day-to-day operations of the store, ensuring efficient and smooth functioning.
2. Coordinate and lead a team of operational staff to ensure tasks are completed accurately and in a timely manner.
3. Develop and implement operational policies and procedures to improve efficiency and productivity.
4. Monitor inventory levels and ensure timely replenishment to meet customer demands.
5. Ensure store maintenance and cleanliness standards are met at all times.
6. Train and develop operational staff to provide excellent customer service and to uphold brand standards.
7. Communicate with other department managers to ensure smooth coordination of tasks and processes.
8. Handle customer inquiries and complaints related to operational issues and provide swift and satisfactory resolutions.
9. Analyze store data and metrics to identify areas for improvement and implement strategies to optimize operations.
10. Monitor and manage operational expenses and budgets to ensure cost-effectiveness.
11. Stay updated on industry trends and best practices in operations management to continuously improve processes and procedures.
12. Foster a positive and inclusive work environment by promoting teamwork, open communication, and recognition of team members' contributions.
13. Conduct performance evaluations and provide feedback to operational staff to ensure their growth and development.
14. Collaborate with the store management team to achieve sales targets and maintain a high level of customer satisfaction.
15. Serve as a brand ambassador by upholding company values and promoting a positive image of the brand to customers and employees.

According to JobzMall, the average salary range for a Operations Service Manager in Burlington, NJ 08016, USA is $62,000 - $104,000. However, this can vary depending on factors such as experience, industry, and company size.

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.