Operations Service Manager

Welcome to Burlington Stores, where we believe in providing exceptional value and style to our customers. As our business continues to grow, we are in search of a highly motivated and dedicated Operations Service Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our stores, ensuring that our customers have a seamless and enjoyable shopping experience. We are looking for someone with a strong background in retail operations and a passion for customer service. If you are a dynamic leader with excellent communication skills and a keen eye for detail, we encourage you to apply for this exciting opportunity.

1. Oversee the day-to-day operations of our stores to ensure efficiency and effectiveness in all aspects of the business.
2. Develop and implement strategies to improve store operations and enhance the customer experience.
3. Train and manage store staff to ensure they are knowledgeable about company policies and procedures.
4. Monitor and analyze store performance metrics to identify areas for improvement and implement solutions.
5. Maintain inventory levels and ensure merchandise is displayed in an organized and visually appealing manner.
6. Ensure compliance with all company policies and procedures, including safety, security, and loss prevention.
7. Address customer inquiries and complaints in a timely and professional manner to ensure customer satisfaction.
8. Collaborate with other departments to ensure smooth and efficient store operations.
9. Create and maintain a positive work environment for employees, fostering teamwork and a strong work ethic.
10. Stay up-to-date on industry trends and best practices to continually improve store operations.
11. Conduct regular store audits to ensure adherence to company standards and identify areas for improvement.
12. Manage and maintain relationships with vendors and suppliers to ensure timely delivery and quality products.
13. Develop and implement cost-saving measures to improve store profitability.
14. Continuously monitor and improve customer service processes to ensure a seamless shopping experience.
15. Communicate effectively with upper management and provide regular updates on store operations and performance.

According to JobzMall, the average salary range for a Operations Service Manager in San Antonio, TX, USA is $60,000-$90,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual.

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.