Operations Service Manager

Welcome to Burlington Stores, where we pride ourselves on providing our customers with a unique and exceptional shopping experience. We are currently seeking an Operations Service Manager to join our team and play a crucial role in ensuring the smooth and efficient operation of our stores. As an Operations Service Manager, you will be responsible for overseeing the daily operations of our stores, managing a team of associates, and ensuring the highest level of customer satisfaction. We are seeking a highly organized and detail-oriented individual with strong leadership skills and a passion for delivering exceptional service. If you have a proven track record in retail operations and are ready to take on a new challenge, we want to hear from you!

1. Oversee the daily operations of our stores to ensure smooth and efficient functioning.
2. Manage a team of associates to ensure all tasks and responsibilities are completed effectively and efficiently.
3. Monitor and maintain inventory levels to ensure products are available for customers.
4. Develop and implement strategies to improve store operations and customer satisfaction.
5. Train and onboard new associates, providing guidance and support as needed.
6. Create and maintain schedules for store associates to ensure adequate coverage during peak hours.
7. Handle customer complaints and resolve issues in a timely and professional manner.
8. Ensure compliance with company policies and procedures.
9. Monitor and track store performance, identifying areas for improvement and implementing solutions.
10. Collaborate with other departments such as merchandising and marketing to ensure smooth operations and enhance customer experience.
11. Conduct regular store inspections to ensure cleanliness, organization, and adherence to safety standards.
12. Participate in hiring and performance evaluations of store associates.
13. Foster a positive and inclusive work environment for all team members.
14. Stay updated on industry trends and best practices to continuously improve store operations.
15. Communicate effectively with upper management and provide regular reports on store performance and operations.

According to JobzMall, the average salary range for a Operations Service Manager in Fort Lauderdale, FL, USA is between $61,000 and $116,000 per year. This range may vary depending on factors such as education level, experience, and specific job duties. Some companies may also offer additional benefits, such as bonuses and healthcare.

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.